Clarendon

Exceptional

Liked: Location Would highly recommend

Superb

Quiet setting, friendly staff

Liked: Location is within walking distance to theatres and Covent Garden. Breakfast was continental and there was a wide of food available.
Disliked: Cobwebs in the room could have been cleaned. The key fob to our room failed to work one morning, so we had to wait in reception for 1 hour whilst it was fixed, but I feel we could have been offered something complimentary for the inconvenience we suffered.

Average

Liked: Location was excellent
Disliked: Building work opposite was loud, not enough seats at breakfast, had to edit, plug removed from stereo in room 309 so could not use it, no nets or blinds on any windows so over the rigs could see right in our room

Excellent location, room was okay,...

Liked: Fantastic location
Disliked: Room was a bit worn and tired, some of the windows wouldn’t open. I asked staff to book me a taxi, they only told me they weren’t able to do it when it was time take the journey and I had to organise the taxi myself.

Usefully located quality hotel

Liked: Usefully located hotel in quiet backstreet close to British Museum and Covent garden. Not exactly value for money but cheaper than many other quality hotels nearby.
Disliked: Breakfast expensive so didn't bother. Room was hot and ventialtion difficult.

Exceptional

Very poor

Could be better

Liked: Perfect location. Historic area and building. Easy access day and night. The room, although small, was not bad.
Disliked: - The room was unbearably hot for the entire duration of my stay, including at midnight and into the morning hours when it was already cool outside. The building turns into a sauna. With no AC available, I would not recommend sleeping here at all in the hot summer months.- The elevator was broken roughly every other day. Climbing the narrow stairs with luggage was uncomfortable.- My bathroom faucet was leaking pretty badly. Thankfully, it was fixed the next day.