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Citadines Connect Fifth Avenue New York eeef - (855) 304-8562
Citadines Connect Fifth Avenue New York, 15 West 45th Street, New York, NY -(855) 304-8562
Area: Rockefeller Center - Bryant Park
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BOOK ONLINE OR CALL - (855) 304-8562
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (1663 Ratings)
1.4 miles from New York City centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Close to popular New York City attractions including the shops of Fifth Avenue this Midtown Manhattan hotel offers cozy guestrooms and free WiFi access. Citadines Connect Fifth Avenue New York is located minutes from Times Square and Grand Central Station. The Empire State building as well as Rockefeller Center and the Javits Convention Center are also easily accessible. While staying at the Citadines Connect Fifth Avenue New York guests can enjoy a free grab-and-go breakfast and in-room coffeemakers.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
x
Free Breakfast
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Snack bar
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Concierge services
` Daily Newspaper
` Family Rooms
` Off-Site parking
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` taxi service
` Buzzer/Wireless Intercom
` Linens
` Wooden/Parqueted Flooring
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Self-closing doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Window
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Internet access (charges may apply)
` Wi-Fi available (charges may apply)
` Pets allowed (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)

Citadines Connect Fifth Avenue New York Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5 out of 5

Ambrosia, Bethlehem, visiting Minskoff Theatre Fri, 25 September 2015

Very happy and satisfied. Employees were polite and helpful.

2

Disappointing - 2 out of 5

Wendy, lewes, DE Mon, 26 March 2012

Did not get room as requested. Our third guest was very uncomfortable in her roll away! Front desk staff basically told us they were overbooked and "too bad" about not having 2 double beds. I was and am not happy!

Liked: Cleaning staff.
Disliked: Room accommodation.

5

Exceptional - 5 out of 5

Eoghan Sun, 4 June 2023

Exceptional

3

Pleasant - 3 out of 5

Rabia Sat, 3 June 2023

Pleasant

2

Disappointing - 2 out of 5

Matt.. Thu, 1 June 2023

Disappointing client aftercare

Liked: The location was good. Free coffee was often available in the lobby. They offered luggage storage.
Disliked: I am disappointed by the aftercare of this hotel, thanks to two separate issues.First, I asked for an invoice after making payment during check-in and was told that invoices are sent by e-mail automatically shortly following checkout. Upon checkout, I kindly asked the receptionist to confirm that I was indeed to receive an invoice via e-mail and that the address was correct, because I really needed one (for insurance purposes). I didn't automatically get one and had to contact the hotel after waiting for days.Second, they put a $200 damage deposit reservation on my credit card. Their house rules, as documented on booking, state that this deposit is to be refunded within 14 days. I find this unusual, because once they have established there's no damage, they should do due diligence and return a client's money immediately. But what's worse is that in my case, the hotel did not revert the card reservation, but rather simply let it expire, which meant I had to wait 32 days to get my money back.Do better!

4

Very Good - 4 out of 5

Jamil Wed, 31 May 2023

Very good

5

Exceptional - 5 out of 5

Kindia Wed, 31 May 2023

Nice propriety

Liked: Super clean the room and location. I recommended the hotel.
Disliked: N/A

5

Exceptional - 5 out of 5

Juliana Tue, 30 May 2023

Exceptional

4

Very Good - 4 out of 5

Vicki Mon, 29 May 2023

Very good

Liked: Location, greatBreakfast is a joke. Weak coffee, cold rolls.
Disliked: Breakfast

4

Very Good - 4 out of 5

Alexandra Sun, 28 May 2023

a quiet stay in the...

Liked: the room was huge by NYC standards. we had a suite. it was very comfortable and quiet.

4

Very Good - 4 out of 5

Geoffrey Fri, 26 May 2023

Very good

5

Exceptional - 5 out of 5

Iris Thu, 25 May 2023

Exceptional

Liked: Great location. Great room!

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Citadines Connect Fifth Avenue New York 15 West 45th Street, New York, NY