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Citadines Connect Fifth Avenue New York eee - (855) 304-8562
Citadines Connect Fifth Avenue New York, 15 West 45th Street, New York City, NY -(855) 304-8562
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BOOK ONLINE OR CALL - (855) 304-8562
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2006 Ratings)
1.4 miles from New York City centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Close to popular New York City attractions including the shops of Fifth Avenue this Midtown Manhattan hotel offers cosy guestrooms and free WiFi access. Citadines Connect Fifth Avenue New York is located minutes from Times Square and Grand Central Station. The Empire State building as well as Rockefeller Center and the Javits Convention Center are also easily accessible. While staying at the Citadines Connect Fifth Avenue New York guests can enjoy a free grab-and-go breakfast and in-room coffeemakers.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
A
Business Center
r
Pets Allowed
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Business Center
` Free Breakfast
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Bicycle rental
` Hair dryer
` Heating
` On-site parking
` vending machine
` telephone
` alarm clock
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Separate shower/bathtub
` Ticket services
` Audible alarm

Citadines Connect Fifth Avenue New York Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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5

Exceptional - 5 out of 5

Ambrosia, Bethlehem, visiting Minskoff Theatre Fri, 25 September 2015

Very happy and satisfied. Employees were polite and helpful.

2

Disappointing - 2 out of 5

Wendy, lewes, DE Mon, 26 March 2012

Did not get room as requested. Our third guest was very uncomfortable in her roll away! Front desk staff basically told us they were overbooked and "too bad" about not having 2 double beds. I was and am not happy!

Liked: Cleaning staff.
Disliked: Room accommodation.

2

Disappointing - 2 out of 5

Kim Sat, 24 July 2021

Disappointing

0.5

Poor - 0.5 out of 5

Tyree Tue, 20 July 2021

Bad

Disliked: Someone came into my room at 1am

3

Pleasant - 3 out of 5

Enrique Tue, 20 July 2021

Exceptional location with friendly staff....

Liked: The hotel is located very close to 5th Avenue, which is the best asset of it. The staff was really friendly and helpful, although with some limitations. There are many shops and restaurants close to the hotel for breackfast and lunch/dinner. The hotel hasnīt parking, however it has an agreement with a near parking area. Advice, do not pay for parking at the hotel, take the hotel offer and go to the parking to pay directly, you will get a better price!.
Disliked: We booked a suite, however the size was a little bit small for 4 people (2 adults+2 kids). The toilette is really small and it would need a renovation. The coffee machine makes a horrible coffee, lucky you will find a Starbucks face to hotel. The breakfast offered was just "a scam" (1 juice, 1 yogurt + 1 a piece of fruit in a plastic bag). The hotel should have advised of this at the time of booking, better to go outside and have a hot breakfast. There are several options nearby. Our suite was besides the ice maker which produced an unbearable noise, be sure you ask the reception desk to disconnect the machine, during night, if you want to sleep well.

2

Disappointing - 2 out of 5

Malik Mon, 19 July 2021

Disappointing

3.5

Good - 3.5 out of 5

Marlowe Sat, 17 July 2021

Good

5

Exceptional - 5 out of 5

Anonymous Fri, 16 July 2021

Awesome place to stay

Liked: It was close to a lot of places to go and visit. Very comfortable hotel to stay at.
Disliked: I enjoyed every part of my vacation being here

5

Exceptional - 5 out of 5

Salazar Fri, 16 July 2021

Exceptional

1

Poor - 1 out of 5

Vitalii Fri, 16 July 2021

One of the worst hotels...

Liked: The only good thing I can tell about this hotel is it location.
Disliked: There are bunch of thing hotel do wrong about their gusts. The breakfast were just awful. I totally understand all COVID restrictions but we stayed in other hotels and everywhere they find some way to provide guests with some normal food. I will add a photo of "breakfast" here. I think it would be fair just cancel the breakfast option if you can't provide them in normal way. The second thing is a cleaning room. We stayed in hotel for 6 days (5 nights) and they clean it only ones (the day before we moved out). And the last but not the least. I bought a t-shirt and order a delivery in the hotel. They charge me $4 for take this t-shirt (it just lie on the reception for 2 or 3 hours). It's not a matter of money but the showing how cheap the hotels' rules are. Disgusting attitude.

4

Very Good - 4 out of 5

Gregory Fri, 16 July 2021

Overall, the location is fantastic,...

Liked: For the most part, the staff, including front desk personnel and housekeeping were very attentive, cordial, and professional. The rooms are tight and if you have ever heard of the movie "the room with a view:, think a room without a view on the 5th floor. At first , the rooms had cigarette odor, so I walked to the Walgreens, located a couple of hundred yards away and bought a room freshener. From that point on, I was satisfied. Also, the room was clean, but there is no housekeeping for the first couple of night, although, if you need clean towels and sheets, the staff was eager to accomodate me. The business center consists of two Apple computers and a high speed laser printer. Both add value to the stay.
Disliked: I was offended by Josh at the front desk, here's why: I entered the lobby after a pleasant meeting with clients at a restaurant. I was still a bit hungry, or greedy, so I grabbed a snack in the lobby and a bottle of flavored water. Because I was aware of the process, I immediately stepped to the front desk with my payment card in hand. As I handed it to a young man at the front desk, he asked was I a guest of the hotel, because only guests can purchase items. In my mind, being a business consultant for many years. I thought, "if the hotel is making money on these items, who cares if a guest or someone visiting a guest chooses to spend money at the hotel lobby? Ever been to the Marriott?He proceeded to ask for my room number and my name. I complied but could not imagine why he would ask. Think about this...I obviously had previously bought items in the lobby, as I knew the process and who would hand him a card to buy chips and a bottle of water? OK, so I am a Black person, he appeared to be Latino. Question, would he have requested the same from someone who was not of color? I don't care if he also is a person of color, seemed Latino, why would he assume I was up to no good?I went to my room (501), thought about it, and went back to the lobby to ask him why did he ask me to prove I was a paid guest? His answer, "oh I thought you were just checking in". I call BS. Anyhow, I do believe that management should address this issue as I am not someone who is easily offended. I was that night.

4

Very Good - 4 out of 5

Darryl Thu, 15 July 2021

Short weekday stay

Liked: The location, staff, location, and they can hold your bags for the day if you went in a bit too early for your check in or you checked out and wanted to explore some more.
Disliked: I had to call a couple times for extra towels and toiletries. Housekeeping is only if you stay for 3+ days or more? personally I like this but others might not.

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Citadines Connect Fifth Avenue New York 15 West 45th Street, New York City, NY