Citadines Connect Fifth Avenue New York Guest Reviews
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Write a review
Ambrosia, Bethlehem, visiting Minskoff Theatre Fri, 25 September 2015
Very happy and satisfied. Employees were polite and helpful.
Wendy, lewes, DE Mon, 26 March 2012
Did not get room as requested. Our third guest was very uncomfortable in her roll away! Front desk staff basically told us they were overbooked and "too bad" about not having 2 double beds. I was and am not happy!
Liked: Cleaning staff.
Disliked: Room accommodation.
Guilherme Sat, 21 May 2022
Disappointed...
Liked: Good location and good room.
Disliked: I have booked 4 rooms for my party for 1 night.One of the guys tested COVID positive the night before.So I presented the COVID result and requested the attendant to cancel one of the rooms. She told me I would pay a $276 cancelation fee only. I paid it. For my surprise, I was charged also for the room $343. The hotel doesn't want to refund me the room charged. So I paid $619 for a canceled room. If I hadn't canceled it, I would pay $343. It doesn't make any sense... And this is not written in the cancel policy...
Joseph Fri, 20 May 2022
They nickel and dime you
Disliked: I had to pay $5 per bag for them to store my luggage and I couldn?t have a late checkout unless I was a member of their stupid hotel group.
Maram Fri, 20 May 2022
Exceptional
Anonymous Tue, 17 May 2022
Very good
Hannah Tue, 17 May 2022
fantastic hotel in an excellent...
Liked: Great central location in NYC, the hotel is decorated to a high standard and very. the staff were so friendly and couldn?t do enough for us.
Alan Mon, 16 May 2022
Very good
Fzake Mon, 16 May 2022
ok for a city break
Liked: nice, cozy hotel. The rooms are average size and it's clean.
Disliked: poor breakfast. the dining room for breakfast is the entrance in front of the reception. There are not many places.
Zoi Sat, 14 May 2022
Good
Liked: Excellent position, near firth avenue and Broadway in Middtown, friendly personel, good wifi.
Disliked: The rooms were too small and the breakfast was very poor.
Ruben Sat, 14 May 2022
Good
Al Thu, 12 May 2022
Nice place but need to...
Liked: Location was excellent
Disliked: Stayed for 5 nights and bedclothes not changed, no fresh towels or toilet roll provided, had to ask at reception