Chicago Marriott Naperville

Superb

Good location and value for...

Liked: Good location.
Disliked: Hotel is not so generous on providing the toiletries.

Good

unpleasant

Liked: the breakfast was very good
Disliked: The loud music playing at 1 AM among other noises although the manager on duty quickly dealt with it

Superb

Superb

Liked: Nice Hotel. Nice area.
Disliked: There was a lot going on so it wasn't very relaxing. The lobby was always packed.

Very good

OK but not anything special.

Liked: It was not included in our package.
Disliked: The check in was awkward because the host did not listen to how I spelled my name. She could not find it and I almost had to go out to the car to get the confirmation (I have difficulty walking and was very tired at this point). Then I remembered that an email with the confirmation number was on my phone, pulled it up and gave it to her. She then quickly said she had gotten yhe name wrong but never really apologized for the confusion. She also placed us in a room that was a long walk from the elevator, which we had no clue about until we walked all the way down the hallway (or i might have asked for a closer room). The room was quiet because it was so far down the hall but it was a long walk. Just not a welcoming way to start our stay. If she had watch me approach the desk (the lobby was not busy), it would have been clear that we needed a closer room. The batteries on the TV remote were also very weak so that was frustrating.

It was a great stay!

Liked: I enjoy having dinner with my dad at the bar , we ordered grilled Sslmon and the Marriott Burger, it was delicious. Thank you guys !
Disliked: The only thing we didn’t like was that Starbucks closed way too early, the staff was nice but not the schedule. They close at 6 pm