Stay 2Night Chattanooga Hamilton Place, Chattanooga

We planned a sister weekend on September 30th thru October 2, 2011 in Chattanooga. We book our hotel through concerthotels.com so we thought it would be good. We got there and the hotel was nasty. The clerk was very rude when we wanted to cancel because of the room. It stunk, and was very dirty. Dust all over lampshade. The clerk would not refund our money back on card. Or give our $18.00 back he said we had to pay extra.( I think he pocketed that) All we did was walked up to room and went back down and told him it was dirty and he said we were there for hours. HE PLAIN OUT LIED! We just stood there shock that he would lie straight to our face! I have never been treated so badly. So, we lost our money and had to go to another hotel because of how we were treated plus, the nasty room! I urge anyone to never stay at this hotel! When you have to lie to a customer to keep from refunding money. That is BAD BUSINESS!!! I am 46 and have stay at alot of hotels and never have incounter such rudeness and bad behavior by a clerk!!! He should be fire or get a attitude adjustment!! I truly think it was because we were women and he thought he would run over us!! He would not give us any paperwork or anything. He said that belonged to the hotel. When we called choicehotels to report it, they said they were sorry but he told them that we were in the room for hours. God knows the truth! So, I guess that is what he tells them to keep from losing money! We did go to the Comfort Inn. Very clean and nice!!

Liked: When we left.
Disliked: Worst hotel ever!

It was okay! Other than...

Liked: The shower curtain was tore, not clean, only 2 face towel for 4 people and 2 soaps. It's unsanitary for people to use the same soaps. Don't like that. It should have been liquid soap if you don't want to give each person there own soap. I don't share bar soap w no one, not even my kids .
Disliked: 1. Agent was friendly. When I called down to ask for more soap and face towel. The 2second person was very pleasant and kind about it. She brought it right up.

It was ok , front...

Liked: How close it was to everything restaurant , stores etc .
Disliked: The keys barely worked , parking lot small .

Go enjoy a stay with...

Liked: It was pretty
Disliked: I did not stay on your property, as I was at the wrong place. The lady at the front was extremely nice and helpful. And was willing to help me find where I was suppose to be. This would be somewhere I would stay if I even needed a place again.