Liked: Everything was wonderful from the moment we pulled up to the door until we checked out!

Wow! What a great stay. The hotel was very clean. Staff were always helpful, even down to the smallest details. Will certainly stay again.

Great place for any event...

Liked: Hotel location is excellent to several restaurants and entertainment places.

Good

Liked: Do better on getting the price lower
Disliked: The add on with Valet part.

Exceptional

Liked: Very convenient, great staffing

Exceptional

Liked: Great customer service and was able to accommodate me after another hotel couldn't..

Good

Liked: Friendly
Disliked: Dual charges

Exceptional

The staff was very friendly...

Liked: Within walking distance to many restaurants and other venues.
Disliked: The valet area can get congested but overall no complaints.

Poor

Liked: Location was excellent!
Disliked: 5 things that were disappointing in our deluxe king room w/city view. We won't be back and will not recommend. First, the couch was in poor condition, see cushion picture - it's very noticeable as it sticks out an extra 5" when in place. Second, the paint was majorly peeling off the ceiling near the bathroom and it felt very dingy and was an eye sore (see pic). Third, the shower floor was dirty, hair all over. Fourth, the windows aren't soundproof and the traffic was distributingly loud at night when trying to sleep. Fifth, they advertise a free breakfast at Stoke (online when reserving room and upon check-in) but the breakfast isn't free, was charged and called and complained but nothing could be done now. Traveler beware. Lots of nice options in this area and would recommend going elsewhere for the price. Overnight parking was expensive, $45 plus tip.

Very good