Casa Marina Key West Curio Collection by Hilton Guest Reviews
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0.7 miles from Key West centre |
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Andrea Tue, 16 April 2024
Overall a fantastic stay.
Liked: The beach was beautiful and the rooms were beautiful too very big. 99.9% of the staff were fantastic I know they were under stress with the new bar opening that day. The pool was lovely and it really just was an awesome stay.
Disliked: It was odd to me that in such a nice hotel there weren’t any robes. The soap dispensers in our room were broken and there wasn’t a mini bar with anything. But really my main issue was my boyfriend had a medical emergency in the middle of the night and we needed our car from valet. There was no one out which made sense at 4 am but when I went to find someone I was yelled at by the person working there while my boyfriend was experiencing a medical emergency and it really rubbed me the wrong way. He could have said “how can I help you” versus “you can’t be here” - I simple knocked at the door to the staff area - I did not walk in. It wasn’t a good feeling.
Victoria Sat, 13 April 2024
Liked: Staff were nice Drinks very good bar service Pool service excellent Rooms cleaned quickly Two large heated pools
Disliked: Not 5 star No minibar in room No robes / slippers Hallway carpet old dated dirty Elevators that of service elevator Scuffed walls etc No proper coffee mugs in room
Steven Sat, 13 April 2024
Had a good time but...
Liked: Proximity to beach.
Disliked: Out door bars were closed. Everything extremely overpriced. Staff not particularly pleasant.
Bojan Mon, 25 March 2024
Superb
Jill Sun, 24 March 2024
Poor
Liked: Na
Disliked: Na
Katherine Thu, 21 March 2024
Exceptional
Liked: The side of the island where Casa Marina is located is beautiful and quiet, but the resort is also accessible any desirable island sites. We like being separated from the “cruise ship” feel. The wide sand beach is beautiful and there is room to breathe here. We either walked or biked everywhere. Highly recommend.
Henry Thu, 14 March 2024
Great place to stay! Staff...
Liked: Gorgeous property and great location
Disliked: Very expensive for one night with construction going on. Staff could be more friendly.
John Tue, 12 March 2024
Great time, place, weather and...
Liked: The location. The cleanliness of the pool area and grounds. The food was very good. Better than most hotel food. We stayed and ate on property more than one time versus going out. The staff was awesome.
Disliked: It would be nice to have more of a poolside bathroom. I believe it is under construction. It will be better when the construction is completed.
David Mon, 19 February 2024
Disliked: the lobby and grounds were that of a 5* hotel. The rooms were 3* at best. cheap furniture, weird layout, tiled floor.
Verified Hotel Guest Sun, 18 February 2024
Liked: Private beach and pool. Room was clean.
Disliked: Construction noise by the pool and beach. Beds were not comfortable.