Casa Azul Hotel Blu-UBS Arena

Smelled like smoke. Very loud. Locks on door didn’t work; didn't feel safe in hotel or hotel room.

Liked: None.
Disliked: Yes.

Having the closest room to the front lobby was not good. Heard people coming in and out all night. Doors kept slamming throughout night. There was loud music coming from the building next door until 4am. The king size bed was nice even though there was not a fitted sheet for the mattress and the comforter was very old. Washroom and specifically the shower was very nice. Air conditioner barely worked and no working phone to call front desk.

Liked: Shower and bathroom is great.
Disliked: No fitted sheet on the mattress; was uncomfortable and air conditioner did not work.

Disappointing

Disliked: Hall ways dark

Need work

Liked: Peaceful
Disliked: Tv had issue. Phone didn't work. Sheets were dirty. Had to have the Sheets change. Just checking bed sheets before putting someone in make a world of difference.

Nice place

Liked: Clean environment
Disliked: Nil

Horrible stay asked them to...

Liked: Parking
Disliked: Tv didn’t work at all smh

Exceptional

Very good

Very good

Good

Very good