Carlton Hotel Guest Reviews
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Write a review
Gary Sun, 21 April 2024
Seems quite rundown.
Liked: Location
Disliked: It wasn’t as advertised. Beds uncomfortable. Room very warm. Bathroom needs upgrading.
Debbie Sun, 21 April 2024
Another Excellent Stay
Liked: This hotel is very conveniently situated for Kings Cross and St Pancras Stations. It is also very close to the bus stops. The premises are modest and the rooms are simple but clean, but it is a great little place to stay. There are lashings of hot water, so I had good showers. There is a lift, which is not always the case with small properties but is much appreciated if you are travelling, as you will no doubt have luggage! What makes this hotel so special is the staff, who really do go out of their way to help. I arrived very early and just went to the hotel to ask whether I could store my luggage until check-in time and they let me access my room immediately. Full marks to Giovanni of the family who owns this hotel - he goes out of his way to help. I've stayed here on previous occasions and will no doubt do so again. Apart from the shops in the two mainline stations, there is a Tesco Express quite nearby.
Disliked: Nothing really to dislike; sadly, since covid they have discontinued breakfast service but with so many places to eat nearby, there is no real problem.
Elli Sun, 21 April 2024
Good
Paul Sun, 21 April 2024
Passable
Liked: Very clean , excellent location, accomodating friendly staff let us drop off our luggage early
Disliked: Tiny room, tiny bathroom . Bathroom lights are motion activated, they go off every 25 seconds and are not very sensitive to motion.
William Sat, 20 April 2024
Very good
Allen2020 Sat, 20 April 2024
Good
Liked: I l8ke the place but plse in my room 47 there is rat I fear rat plse try to kill rats in the rooms plse thank you but very nice place
Disliked: I like looking out side but in windows but sound proof on windows people can't sleep well outside is noisy
Kate Fri, 19 April 2024
Passable
Liked: There was a small liftGreat view from the bedroom windowTea and coffee in the roomSmall double bed but comfortableVery convenient for kings cross station.
Disliked: There was one bedside lamp but you could not plug it in as the plug socket was in the middle of the wall where the bed was.Not enough plug sockets.I know London is expensive but our room was shabby, I have stayed in better youth hostels
Robert Thu, 18 April 2024
Good
Elizabeth Thu, 18 April 2024
Unrivalled location with easy access...
Liked: I have stayed in this hotel before, and in its sister hotel, the Belgrove (NOT Belgrave) just along the road, mainly for the location - ten minutes on foot from Euston, literally just across the road from Kings Cross and St Pancras, with any number of buses and tube lines, so that I can get to anywhere in London easily and conveniently. Add to the unrivalled location these two relatively inexpensive hotels with clean, comfortable beds, and I can't imagine choosing to stay anywhere else. I believe I was informally upgraded on arrival, so that (although I had made no stipulation) I wouldn't have to climb a lot of stairs. I had stayed before, and this was a bigger room, with a double bed, and plenty of wardrobe and drawer space. The bed was extremely comfortable and the bedside light - so often a problem in far more luxurious hotels - worked easily. The bathroom had space to lay out my toiletries, and there were clean towels every day. The shower, though a little dark and uninviting, had good pressure and really hot water.
Disliked: My room, overlooking the street and major building works, was noisy. But when I had a view of St Pancras clock tower, I didn't really care, and it got noticeably quieter after 10 pm. The bathroom was fine, but had a very narrow door, and a steep step down into the bedroom that I found awkward and even slightly scary. Apart from the lady at reception when I arrived, who was charming, the reception staff, though they were all perfectly civil, lacked warmth. But I will certainly be back.
Thanh Thu, 18 April 2024
Passable