Carlton Arms Hotel Guest Reviews
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Princess Sat, 31 May 2025
I just didn’t like that...
Disliked: The bathroom was in the hallway
Gobnait Sat, 31 May 2025
Ideal
Liked: Great location. Comfy bed and lovely pillows.
Aslihan Thu, 29 May 2025
horrible
Liked: nothing, their communication is poor. They advertised the room/ the hotel falsely on here.
Disliked: Extremely Disappointing – Would Not RecommendAs soon as I arrived, I wanted to check out and cancel my reservation. The room was in unacceptable condition – it was unclean, had a foul odor, and featured a damaged sink oddly placed in the middle of the room, raising serious hygiene concerns. Despite being advertised as a double room, it did not have double beds. There was no air conditioning and no toiletries provided.The front desk staff were unprofessional and seemed unaware of basic procedures. Initially, we were told we could cancel and receive a refund. However, the next day, we were informed that the person who said this was "not actually a receptionist."Overall, this was by far the worst room I’ve ever encountered in a hotel. It should not even be classified as one—more like a poorly maintained hostel. Avoid at all costs.
Rachel Sun, 25 May 2025
You get what you pay
Liked: It is easy to move around the city.
Disliked: The room is not that clean.
Jennifer Sat, 24 May 2025
Very good
Anonymous Sat, 24 May 2025
Superb
Sadullaeva Sat, 24 May 2025
Good
Liked: The staff and location
Disliked: No heating system
Anonymous Fri, 23 May 2025
Pleasant
Mark Fri, 23 May 2025
Waste of money and not...
Disliked: Dirty unhygienic and no customer service
Flora Wed, 21 May 2025
Good