Carlisle Sure Hotel Collection by Best Western

Very good

Liked: Breakfast was ok.

Exceptional

Very good

Good old fashioned hospitality. Felt...

Liked: I was pleasantly surprised by this hotel. I think it is fair to say Best Western has not got the best reputation for some of its hotels. I chose this one because of its close proximity to train station (it couldn’t be any closer!) A few steps after exiting the station and we were inside the hotel - especially welcoming as upon our arrival the heavens opened and within seconds we were in the dry. First impressions were excellent - clean, bright reception area and served by a friendly, competent receptionist.The day only got better. We had booked 2 suites which were spacious and clean. Yes, I know the bathrooms are outdated but they add to the charm. I think I am right in saying this hotel was built for Queen Victoria - have a look at the ornate ceilings as you have breakfast (which was plentiful). I am sure QV would have felt quite at home in this rather special place.If you like modern this may not suit but if you appreciate ‘old fashioned’ and don’t want to walk far if arriving by train this ticks all the boxes.
Disliked: I could not fault anything - and I usually can so a big thank you to all the team at this hotel who ensured we had a first class stay. Staff were particularly good - we felt as though they actually cared whether we were happy or not.

worth it for the money

Liked: bed comfortable
Disliked: reception staff in evening not the most helpful. Car park was quite far from hotel. i had to take 10 trips to and from car to bring all exhibition products and nowhere to park outside hotel to make it easier

Pleasant

Liked: Location great, breakfast nice
Disliked: The noise and the beds, uncomfy

Exceptional

Good hotel just outside train...

Liked: Good clean hotelVery close to the station Good breakfastClose to Griffin sports bar good food

June 25

Liked: Location
Disliked: Tiny bathroom with mould.Thin curtains.