Carlisle Station Hotel Sure Hotel Collection by BW eeee - 0808 281 2653
Carlisle Station Hotel Sure Hotel Collection by BW, Court Square, Carlisle -0808 281 2653
BOOK ONLINE OR CALL - 0808 281 2653
3.7 out of 5 (1107 Ratings)
0.3 miles from Carlisle centre
BOOK ONLINE OR CALL - 0808 281 2653
Show Prices
Hotel Description
In the heart of the city centre this elegant Victorian hotel offers stylish rooms with 32-inch Freeview flat-screen TVs and free WiFi. Carlisle Train Station is next to this property. Each of the contemporary rooms at Carlisle; Sure Hotel Collection by Best Western features a seating area work desk and free tea and coffee. The attractive and modern lounge bar serves snacks and evening tapas. The Brasserie is open every day for breakfast lunch and dinner offering great food and wine. With a superb central location the hotel is only 2 miles from the M6 motorway. The scenic Lake District National Park and the beautiful English/Scottish border are both just a 30-minute drive away. The popular wedding town of Gretna Green is just 10 miles from the Carlisle; Sure Hotel Collection by Best Western. Guests at Carlisle; Sure Hotel Collection by Best Western receive discounted rates at the DW Sports Fitness Club which is 10 minutes' walk away. Facilities include an indoor pool 2 spa baths a steam room and modern gym.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Pets Allowed
Free Breakfast
Free Parking
Swimming Pool
Fitness Center
Business Center
Airport Shuttle
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Golf Course
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bridal suite
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out

Carlisle Station Hotel Sure Hotel Collection by BW Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review


Wonderful - 4.5 out of 5

Krzysztof Wed, 13 May 2020

Great place to stay, especially...

Liked: I was happy with everything - the room was spacious, the bed was big, the location, at least for me, was great as the hotel is located right next to the train station. The toilet was clean and well kept. Would recommend.
Disliked: Nothing - I thoroughly enjoyed my stay at Hallmark Hotel Carlisle. The room felt like a home away from home. The room was on the pricier side, but the cost was well justified.


Good - 3.5 out of 5

Ian Sun, 22 March 2020

my stay was great comfy...

Liked: I was not happy that it was a bath instead of a shower as my partner is disabled and struggled to get in and out for a shower I had to help her other wise it was ok
Disliked: I wasn't happy with the kettle the cord was to short and in that I spilled the hot water on my leg and burned my toes had to the a/e department when I got home to get it checked out it is still blistering yet I should have filled a accident form that day but was in a hurry to get my partner to her appointment at the Cumberland hospital that morning and the a/e there was very busy at the time 2 hour waiting time sorry for soaking your carpet but put towel down to soak it up so will you send me a form to fill in if its not to late to do so thank you for my stay


Good - 3.5 out of 5

Rob Fri, 20 March 2020

Easily adequate for an overnight...

Liked: Room was large and warm - and given the weather outside that was a blessing. Bed was very comfortable and the shower pretty good. Given it was Saturday night, it wasn't noisy at all. Location is great for the station and the local bars and restaurants.
Disliked: Had to wait a few mins for someone to come to reception to book me in. Bearing in mind receptionist is the one who activates the door, not great so that's a little bizarre. Perhaps it was a busy night. Another guest let me in by walking out through the door. Car Park is a bit of a walk away but not too far. 10 overnight.


Good - 3.5 out of 5

H Thu, 19 March 2020



Very Good - 4 out of 5

Richard Tue, 17 March 2020

Very good

Liked: Served its purpose admirably
Disliked: Always room for improvement


Poor - 1.5 out of 5

Amanda Mon, 16 March 2020


Liked: Clean sheets
Disliked: The whole room needed a complete overhaul. Bathroom not up to standard, smelt. Tap water dreadful.Very dated. Would not stay again


Good - 3.8 out of 5

Betty Mon, 16 March 2020


Liked: Central and close to train station
Disliked: A little bit noisy late evening


Pleasant - 3 out of 5

Rebecca Sun, 15 March 2020



Okay - 2.9 out of 5

Paul Sun, 15 March 2020



Poor - 1.5 out of 5

Anonymous Sun, 15 March 2020

Hotel was fair

Liked: Location was great - room was comfortableStaff friendly
Disliked: First room I was given was freezing so asked to be moved and I was to a warmer room - unfortunately I had to call security through the night to my room because of another guest they did deal with it straight away which was good am afraid although not the hotels issue I probably won?t stay again.

Write a Review of Carlisle Station Hotel Sure Hotel Collection by BW
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Carlisle Station Hotel Sure Hotel Collection by BW Court Square, Carlisle