Cardrona Hotel Guest Reviews
Write a review
Write a review
Karen Sun, 27 April 2025
Great ambiance, lovely location, good...
Liked: Staff were great, atmosphere and ambiance awesome - outdoor fireplace, cosy "pub" area, different dining areas. Hot tub was good. Good pub style food - large serving sizes
Disliked: We had to check out early and the shower hot water wasn't hot at 5am - which was not what we would expect - we couldn't inform anyone as there was no one on duty at that hour of the morning. The room was quite small and if you had more than one large suitcase (we were a couple) there was very little room to put them or move around the bed.
Claire Sun, 27 April 2025
Beautiful setting
Liked: The room was lovely, cosy, and warm and enjoyed the balcony, especially for sunrise, which was spectacular. The bathroom was great. The hotel is in one of the most beautiful locations. The pub is stunning and the food was delicious at the restaurant and pub. Staff were lovely and welcoming.
Disliked: Location of hot tub is quite public to the gift shop and people wandering around and the TV could do with an upgrade.
Jeff Sun, 27 April 2025
Exceptional
Liked: Beautiful location.Great facilties
Disliked: Ran out of Guinness on 2nd day
Kenneth Sat, 26 April 2025
Superb
Keith Thu, 24 April 2025
Exceptional
Melanie Wed, 23 April 2025
Very good
Liked: Love the location and restaurant food us lovely for breakfast lunch and dinner.
Disliked: We had stayed before and had a kitchenette and was prepared to have the facilities available to get a room with none of the facilities I thought we were getting, might have been my fault, but figured a family room was the same! P
Philippa Wed, 23 April 2025
Fantastic ... will be back...
Liked: Great atmosphere :) I couldn't get over now big the food portions were! Fabulous nachos
Gina Wed, 23 April 2025
Great place to see -...
Liked: The Cardrona Hotel is so iconic that it is worth visiting. Our deluxe King room was nicely appointed with a large bathroom and a comfortable bed. The overall experience could be amazing with some key areas of improvement.
Disliked: From the room perspective, it was very expensive, only to find out that it's attached to the laundry/boiler room, so all night it sounded like dryers were going, accompanied by banging pipes. Within the hotel and the restaurant, we found the staff lacking in customer service. It's the spot that everyone visits, so they seemed to have a lack of care. During our registration, I had 3 staff walk past me while I was waiting for someone to be at reception. Despite pressing the silent bell, it was clear there was no sense of urgency. Not only did a returning staff member walk past me again this time with a glass of wine, ignoring now, two waiting customers. But we could hear a group of staff having a pleasant conversation at the barista station, and they only came to our aid once another customer interrupted them for service.
Dana Tue, 22 April 2025
Exceptional
Clare Tue, 22 April 2025
Rude staff
Liked: The hotel was lovely (if a little cold), old fashioned with lots of personality.
Disliked: We dealt with three rude restaurant staff within minutes of arriving. The first person was very grumpy and refused to help at all — a minute later we saw her with her scarf on to go home. I’m not sure why she couldn’t have found someone else to help us. The second waitress openly huffed when we wanted to order something else. Then a waiter brought us an incorrect order, and when I tried to query it he literally dumped it on the table and walked off. I was bewildered by the whole experience tbh. One of these might have been all right but the service really was awful and ruined our experience. Needless to say I would never return.