Caravelle Inn & Suites Guest Reviews
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Sarah, San Jose CA
The bathroom was very clean and the beds were perfect.
Liked: The staff was helpful about accessing the trolley and giving highway directions. The morning breakfast was more than sufficient and easy to access.
Disliked: Only one thing - the stairs to my room need repair. It probably wasn't dangerous but one of them wobbled so one didn't feel totally secure climbing up and down.
Amie Thu, 26 June 2025
There’s a bed and free...
Liked: Accommodated room selection. Homeless problem staff deals with successfully.
Disliked: No hot water no ice machine all vending machines broken but still on property. No heat or air conditioning in rooms. Excuse is the place is cheap so it’s okay
Vijay Mon, 23 June 2025
Not at al clean room...
Liked: No Breakfast
Disliked: Room is not clean and smells nad
Yoselin Fri, 20 June 2025
Great location, but very poor...
Liked: The location was convenient for my work trip.
Disliked: At checkout, I asked for a receipt for my deposit and was told I couldn’t be given one. I was traveling for work and needed proper documentation. The front desk staff was rude and unprofessional, raising their voice instead of helping. It was a very stressful experience after a long trip. I believe staff should be trained to communicate clearly and respectfully, especially when handling guest concerns. I even have a video showing how I was treated.
Sandra Mon, 9 June 2025
Good
Liked: Comfortable bedWorking AC
Disliked: Loud cars driving by all hours of the nightLoud music at night
Eva Sun, 8 June 2025
Bad
Liked: Nothing, it’s not like the photos posted. I do not recommend this hotel
Moreira Tue, 3 June 2025
Bad
Rayne Sun, 25 May 2025
Passable
Liked: Inexpensive
Disliked: They didn't have soap, lol
Anonymous Wed, 21 May 2025
Very good
Liked: Friendly and helpful
Disliked: I wasnt inform before hand about a $ 60 deposit.
Thanh Wed, 21 May 2025
Bad
Liked: I never come back
Gina Mon, 19 May 2025
Bad
Liked: Absolutely nothing
Disliked: Everything was awful. The website lied about everything. No coffee, breakfast, bed size, room smelled, bad WIFI, prostitutes, drunks, drug dealers, noise all night and hard mattress.