Capitola Venetian Hotel

Passable

Our family will definitely stay...

Liked: Great location with walking access to the beach, shops, and restaurants. We parked in the lot and never used our car again for the entire long weekend!
Disliked: The main office can be difficult to contact when calling about your reservation. They don’t answer the phone and don’t always return calls.

While there were some significant...

Liked: You’re paying for the location. It is perfect for access to the beach, food and shopping.
Disliked: The room is run down. There was black mold in the shower. The parking is awful. Didn’t help that staff blocked cars from getting out because there was no place for them to park. If you’re gonna block my car in then don’t charge me for parking.

Wonderful location and we had...

Liked: Location was amazing! Check in and communication was positive.
Disliked: Cutlery was not provided. For the price and for having a kitchen I didn’t appreciate the nickle and dime approach of charging extra for utensils and something to cook with. The expectation when there is a kitchen is there are also plates and forks.

Superb

Exceptional

Exceptional

Passable

Liked: Location
Disliked: Staff was never available. Doesn't answer the phone. Wasn't able to check in my room until way after check in time. Room wasn't clean. Found cereal from previous guest under the couch. Hair chunks in the shower.

Definitely not worth the price...

Disliked: Hotel was dirty, run down. Stain on bedspread, lightbulbs burnt out, coffee maker was broke, no utensils or plates in kitchen. Location is great but definitely not for the price point of this place. So disappointing.