Candlewood Suites Portland - Scarborough Guest Reviews
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3.3 miles from Scarborough centre |
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Jesse Mon, 15 April 2024
Perfect pit stop on a...
Liked: Didn't realize there was a breakfast!
Disliked: Sofa bed was very uncomfortable, even for young children.
Melinda Mon, 8 April 2024
I paid for a room...
Liked: Nothing
Disliked: The lack of answers from staff about trying to cancel. Then receiving a phone call after 11pm asking when I was coming.
John Sat, 6 April 2024
Total waste of our time
Liked: Don’t know…didn’t get a chance to see it.
Disliked: The property itself looked fine from the outside. Got to the hotel with a confirmed booking only to be told the reservation “didn’t go through on our end” and - oh yeah - there were no rooms left. Our power was out & we were stuck staying in our 50 degree home despite having a confirmed reservation. 2nd bad experience with a Candlewood Suites. It will be our last.
Amanda Sun, 31 March 2024
Basic, Decent Place To Stay
Liked: Great location, comfy beds, friendly staff. Room was clean, and was a good value for an overnight stay.
Disliked: The bathroom vent was LOUD. Especially when in the shower. I used it as little as possible as it would bother my ears after a bit. Also didn't catch that not all rooms have bathtubs. It wasn't a major issue for me this trip, but if you *need* a bathtub be sure to specify that you do.
Christin Fri, 22 March 2024
The man at the front...
Liked: Nothing!!!
Disliked: Property is fine. However, the man that is generally there of Indian descent I believe is incredibly rude and basically micromanages your stay. I've stayed there several times. And he definitely should not be in any position of customer service
Mollie Mon, 11 March 2024
Adequate but not special
Liked: The location is easy to get to and located near the Portland Mall and lots of other things. The staff were friendly. The beds are super comfy. We had a two bedroom suite and it was nice and spacious
Disliked: The rooms need maintenance attention and a deep cleaning. The carpets look grungy. Bathroom: The tub stopper didn't work properly and there was a piece that kept falling off. The back of the door was dirty. Kitchen: There was no sugar or creamer for coffee. And 3 out of the 4 plastic mugs were cracked and leaked.
Scott Sat, 2 March 2024
Bad
Liked: My wife & i kept getting hang up calls during the night. It got bad we had to leave at 1sm in the morning. And i clearly saw you could use the card i reservation on. He would let me me yse. I could of swiped He kept refusing me.Bad all around!Will.not stay at that place again.
Mary Tue, 20 February 2024
We were very disappointed with...
Liked: The location of the hotel was fine and within the area that we wanted.
Disliked: the hotel was very dirty! you could tell that the floor hadn't been cleaned and the furniture looked worn. windows were dirty as well.
Douglas Sun, 4 February 2024
It sucked
Liked: What breakfast
Disliked: Nothing
Varnum Wed, 10 January 2024
Adequate for my needs
Liked: No breakfast
Disliked: Fix sidewalks.