Candlewood Suites NYC -Times Square, New York City

Small room and a little pricey but the location is within walking distance of Times Square sights. I would recommend this hotel.

Liked: Friendly, helpful staff; good location.
Disliked: Small room; pricey.

Nice Stay

Liked: Quiet And Loved The Kitchen And The Beds Are Very Comfortable

Horrible experience 2nd time around

Liked: How sweet the Indian woman that check me inn I Believe she was the manager or one of the managers Her service was phenomenal
Disliked: The fact that I was accused by a manager at 2 AM of putting a hole into the bathroom wall of my first room that I requested to change due to the TV not working

Exceptional

Good place to stay for...

Liked: It is 2 to 3 lanes away from Times Square, There a bus station, train station & subway at walkable distance, There are convenience stores 7/11 & Walgreens nearby and lots of place to eat of order takeaway fromThe property itself is single friendly, couple friendly & family friendly The front office staff are friendly and try their best to help They have a borrowing facility for extra appliances, books & gamesLaundry room in house is convenient especially for long staysGood beds and adequate towels and toiletries and kitchen utensils provided Good coffee machine in roomFree WiFi plus they have a computer on site to help guests access prints for tickets etc
Disliked: WiFi was spotty first had trouble connecting and every half an hour it would get disconnected

Exceptional

Liked: Location. Room and bed was comfortable.
Disliked: Everything was fine.

Poor

Liked: The kitchen was stocked with cooking supplies.
Disliked: The bed was absolutely dirty and disgusting and we slept in dirty sheets. I have video proof of it. The room was dirty and dusty. The lock was broken so i felt unsafe.

Good

Liked: Amenities
Disliked: Staff very lazy

Exceptional

Bad

Spacious rooms with an amazing...

Liked: I love how spacious the room was, everything wasn?t too close together. The room had a sturdy desk which allowed me to work during my stay. Not to mention that the room had a bathtub which is rare since many hotels only have showers! The hotel is extremely easy to find and very clean. I loved the room and my experience there honestly. Would definitely stay again and would recommend it to others! Best Kitchenette seen so far especially with all the amenities. Great coffee and even came with a water pitcher for the room plus a toaster. Loved and appreciated the small touches.
Disliked: Didn?t like the location very much since their was a lot of questionable characters and reeked Of weed but everyone seemed very polite.I hated how the tv only has basic cable like 40 channels. Tv isn?t a smart tv and was unable to watch Hulu or Netflix.The property has two elevators but at the time of my visit only one was working which made it pretty dreadful to pick up any food delivery. Lacked any cleaning material to wash dishes, but I?m sure the front desk would have assisted me with if asked.The staff is polite but not really friendly or welcoming. They aren?t rude just seemed less approachable compared to other hotels.