Candlewood Suites NYC -Times Square By IHG Guest Reviews
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R. Peck, Lancaster, OH
Small room and a little pricey but the location is within walking distance of Times Square sights. I would recommend this hotel.
Liked: Friendly, helpful staff; good location.
Disliked: Small room; pricey.
Jeremy Mon, 30 June 2025
Great stay
Liked: Free coffee and tea
Meg Sun, 29 June 2025
Exceptional
Sam Sat, 28 June 2025
Exceptional
Siobhan Fri, 27 June 2025
Enjoyed the location and the...
Liked: Good location. Kitchenette. Laundry. Comfortable bed. Quiet.
Disliked: Noisy air conditioner - but it worked in extreme heat!
Jennifer Thu, 26 June 2025
Very good
Syed Tue, 24 June 2025
Very good and friendly stuffs.
Liked: Stuff Behaviour and coordinate. I forgot my few things and they bring it down for us. They also found my credit card and handed over to me.
Disliked: The bed quality need to improve.
Ozlem Sun, 22 June 2025
Good location. Small uncomfortable queen...
Liked: The location was great
Disliked: The room was outdated and needs an upgrade. The beds should be bigger and the counter needs to be smaller. Needs a really good renovation. The price we paid and the accommodation we stayed in just didn’t match. More like 2-3 star cheap motel than an inner city hotel
Kunal Sun, 22 June 2025
Superb
Yi Fri, 20 June 2025
Good
Liked: Location is good. We travel by train via Penn Station. The hotel is just six blocks away. Very convenient!
Disliked: Room facilities and equipment are a bit old. A/C is very noisy.
Randy Tue, 17 June 2025
Great Location
Liked: The hotel is in a great location. The room was quiet and comfortable. Our only grievance were the elevators. Two very small elevators for 34 floors and only one working. The second elevator was out of service for our entire stay. It created long lines of extremely frustrated people. We would have to wait up to 15 minutes for an elevator. I asked the front desk why the elevator wasn’t being fixed in a timely manner - of course they apologized for the inconvenience but no explanation as to why it was taking so long to have the problem rectified.
Disliked: The lack of decent working elevators.