Candlewood Suites Aurora-Naperville Guest Reviews
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|5.4 miles from Aurora centre|
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Jon Fri, 30 April 2021
John Mon, 26 April 2021
Disliked: Was caught off guard by the additional $75 fee in case I damaged the room. It was in the fine print, but should have been in bold letters. Will see if it is refunded as promised. VERY UNHAPPY WITH THIS!!!
Verified Hotel Guest Fri, 23 April 2021
Disliked: The housekeeping was rude and did not clean my room, I stayed 3 nights.
Adebowale Tue, 20 April 2021
Liked: Worst experience ever ,first of all the staff was so poor in service ,got to the hotel like 3:20pm and they got me away that they can¿t check me in until 4pm ..and the following morning a staff came knocking at me door that I need to check out at 10:20a
Disliked: Just the way I was treated by the staff ..knocking at room to check out because it¿s almost 11am
Antonio Mon, 19 April 2021
Wish I coud recieve a...
Disliked: Mildew snell in room, air conditioning would not get cool, couldn?t excess wifi service by matching my last name and room number. Call staff to tell them the problems and I was told to call back on Mon when management return. Also police were in the parking lot discussing a dispute thst happen on the property of the hotel.
Sarah Sun, 18 April 2021
Ronald Wed, 7 April 2021
Disliked: Don?t like the fact that they didn?t put it in the system what room we were in was very scary to have someone trying to get into our room in the middle of the night
Crystal Mon, 5 April 2021
For the price of the...
Liked: No bugs
Disliked: Kept getting locked out of room, tub, sink, and toliet was dirty, bed sheets had stains and holes in them, curtain on the wall was nasty. Stains of blood, grease, and something white was on the curtains. No instructions on how to work the stove. I rather have an oven than a dishwasher. Tv is small and far away from the bed.
Lenitua Sun, 4 April 2021
Anonymous Sun, 4 April 2021
Kitchen was emptied, we asked...
Liked: Is in very location. Far away from main roads
Disliked: Not clean, have same noise from inside the closet.