Name: Campbells Guest House
Address: 17-19 Westleigh Road, Leicester
Telephone: 0800 031 8416

Exceptional

Property needs a lot of...

Liked: The only thing good about the property was its location to the football stadium as we were there to see the lionesses however there were many dodgy characters around particularly first thing in the morning waiting to pick up drugs outside the church. The man that checked us in was lovely polite and helpful considering the man before me was rather rude to him. He brought us a bottle of water each and showed me where I could park.
Disliked: Unfortunately the beds were extremely hard. The room was exceptionally hot, we had a fan (that was covered in dust that I had to clean before we could use it).The coffee cups weren’t clean and the pots of milk were all open and empty). The window sill desk and bedside table were dusty. The bathroom sadly was absolutely disgusting, I felt sick washing my hands and brushing my teeth over the sink…. We only had about 10 sheets of toilet paper on the roll (luckily took my own and cleaning products).

Good

Superb

Exceptional

Terrible stay — dirty, uncomfortable,...

Liked: Absolutely terrible. From start to finish, it was a complete disaster. Nothing was clean—literally or figuratively. The place looked like it hadn’t been touched by a mop in months. Dust, grime, and an overall feeling of neglect were everywhere. Standards? Nonexistent. It felt like they weren’t even trying.Avoid it like the plague.
Disliked: nothing

Exceptional

Superb

Very poor

Dirty, smelly, and completely unacceptable...

Liked: Honestly, nothing! I left before even spending a night. ❌❌
Disliked: The room was disgusting. There were spiders on the ceiling, thick dirt and dust under the bed, and filthy, stained walls. The window blinds looked like they had never been cleaned. The entire place smelled awful, and the corridor had zero ventilation or freshness, just stale air and neglect.The worst part? The customer service. They were completely clueless and acted like they had no idea what was going on. No concern, no apology, nothing. I had to urgently book another place. Staying here would have been unbearable.