Cambria Hotel New York - Times Square Guest Reviews
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|1.5 miles from New York City centre|
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Anonymous Mon, 21 September 2020
My stay would have been...
Disliked: Hotel staff was the main disappointment. The staff was terrible and seemed to always have an attitude. More specifically the hotel staff that seemed to have problems with my party was Michael the manager and the hotel mechanic or janitor who barely spoke English. The last straw is when, the hotel janitor/mechanic freely walked into my room and NEVER announced who he was and his position at the hotel, he walked in and accused my party of smoking then walked out and automatically tried to have us charged an extra $250 dollars which was ridiculous as my party does not smoke at all. I then had to walk down stairs and talk to the manager Michael. Michael gave me a hard time as I informed him nobody was smoking. He did not want to check the room at all, but wanted to tell us we are being charged for something we did not do. After constantly talking he finally gave in and went to check the room. After he checked the room he then began to agree that it was clearly no smoking going on in the room not even a smell. Michael then tried to blame it on the shower. This ruined the trip as he wanted to constantly tell us we are being charged and gave us a hard time to check the room for hisself. Along with the janitor/mechanic not announcing himself while entering a room that only a female was in, by herself.
Brayonna Mon, 21 September 2020
Liked: friendly staff
Anonymous Sat, 19 September 2020
Dilbarhon Thu, 17 September 2020
Disliked: Very clean and comfortable
Amanda Tue, 15 September 2020
John Fri, 11 September 2020
Andrew Mon, 7 September 2020
Liked: It was clean an staff was polite and helpful.
Disliked: Everything was great. We enjoyed our stay.
Lilija Thu, 3 September 2020
Great Hotel at a perfect...
Liked: Room was clean and well designed, nicely renovated. Price was extremely good for NYC.
Alberto Thu, 4 June 2020
Wendkouni Sun, 3 May 2020