Exceptional

very good. staff friendly

Very good

Liked: Friendly staff, well maintained and equipped casino.
Disliked: Buffet has not re-opened. An employee told me it may be permanently closed.

I had a lovely stay....

Liked: The staff were very
Disliked: I didn?t like that all the restaurant weren?t available

well located property front desk...

Liked: spacious rooms and well locatedvalet upon arrival was well informed courteous and gave clear instructionsmultiple valet attendants were friendly, smiling and helpful throughout stay security at casino entry was professional and pleasant also provided clear and helpful instruction when navigating the casino
Disliked: - when checking in was not told amount of deposit or advised I would be charged the room stay up front (typically charged at the end of the stay) - asked about parking validation signage for valet and front desk couldn?t explain why parking had to be validated if the price didn?t change - check out approached a front desk manager who was not with a client and upon approach she raised her hands and said ?are you checking out? I can?t help you? , i asked if I need to speak to someone e or if I can just drop off keys she said she didn?t know and it depends if my email was on file but not willing to help - check out was not greeted at all (good morning, how was your stay, etc)

Exceptional

Liked: Love the amenities,rooms are clean, love the view of the Detroit skyscraper building from the pool,Mark help me find my car and my way out from parking garage, He is very helpful, nice

Loved the location, size &...

Exceptional

Very good