Burnley North Oaks Hotel and Leisure Club

Passable

Liked: How pretty it looks from the outside
Disliked: Very dated, needs a lot of work to update it. Stained shower curtain, cold tap didn’t work, stains and broken bathroom door, faux leather chair in room that was peeling .

Wouldn't stay again

Disliked: Plug sockets didn't work in room and the dressing table. Bathroom door didn't shut, carpets taped together with duck tape wall paper was ripped, was noisy at 4am, room was dated no pole to hang my dress up on designated hook, tvs didn't work.

Comfortable

Liked: Very clean,food was good also,staff very helpful
Disliked: Check in desk chasing me for payment when it was already paid for.

Very good

Good

Liked: Swimming pool, comfortable beds
Disliked: No lift unfortunately

Staff very friendly

Liked: Very friendly staff. Very helpful.

Passable

Disliked: Poor selection on the bar, breakfast was really poor bacon wasn't cooked properly and eggs where over done has they were cooked and left on a hot plate until serving.

Not worth a penny.

Liked: External views looked nice. Lovely architecture.
Disliked: Unclean room, expensive for a dirty room which hasn't been renovated since 1940. Broken bed. Cobwebs everywhere. Musty smell. Felt like a needed a bath in bleach.

Really poor. Food terrible no...

Liked: The staff were friendly
Disliked: The place was very run down which I expected. What I did not expect was how poor the service was in the restaurant and how poor the quality of the food was. It took nearly 1 hour just to receive our drinks at dinner. Breakfast was nearly inedible. We had no hot water in the morning and so had to have cold showers.