Superb

Liked: I stay regular at this hotel, perfect location, always clean, great facilities including office space. Staff always friendly

Very good

Very good

Liked: Room was great, matched the photos perfectly. Great location and security
Disliked: The only thing missing was a bathrobe and perhaps another smaller towel. The shower head also needed a bit of TLC as it was squirting out everywhere.

Amazing Experience

Liked: The rooms are spacious and facilities are good. Had a good breakfast and dinner from the bar. Staff were very friendly and welcoming. suited right in the middle of the university and was very
Disliked: The vending machine at the reception area did not dispense what I paid for and I did not get my money back. In addition, the room was very cold at night. Aside this, I had a very good time there

Superb

Liked: Staff friendly, helpful and professional. Breakfast good.
Disliked: N/A

Good

Exceptional

2 night stay in Loughborough...

Liked: The location was great - this is the second time we had used the hotel. The gym and spa facilities were very good.
Disliked: Rooms were freezing - we even moved rooms because the heating wasn't working. When we moved there weren't enough towels for two people.. it took an age to get them - in the end I went back to reception myself. We did get a refund because of the things that had gone wrong - but it was a shame. If you go - check everything in your room before you unpack!

My choice of hotel whenever...

Liked: The breakfast is always fresh and hot - great way to start a busy day. Room was clean and comfortable and temperature just right. Staf are always friendly and welcoming and give great service.