Brockencote Hall Guest Reviews
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Write a review
Sarah Tue, 11 February 2025
Beautifully located, wonderful hotel with...
Liked: Beautiful hotel in lovely surroundings the drive up to the hotel is impressive even in the winter. Our room was wonderful we stayed in a master double room in a corner room with double aspect windows looking out the front and side of the hotel towards the lake. The facilities in the room were excellent and the complimentary honey flapjack was delightful. The library room next door to the bar was lovely and cozy with the fire on and we enjoyed our afternoon and post dinner drinks in there. Our evening meal was lovely and there was a good wine list to complement your chosen food. The complimentary turn down service was lovely as they set out tea cups with relaxing herbal teas suitable for bedtime. The staff were courteous, friendly and provided an excellent level of service on a par with 5 star hotels. The breakfast was excellent and we sat at a table near the window with a lovely view out over the rear grounds of the hotel. It was a perfect relaxing overnight stay for me and my husband which is what we both so needed and we will definitely be returning.
Disliked: Nothing
Jason Mon, 10 February 2025
Exceptional
John Thu, 30 January 2025
Disappointing. We used to go...
Liked: Breakfast was good. Service prompt. Local sausages were delicious Service was statchy
Disliked: The staff were overpowering. Very efficient but very cold and unfriendly. They. Need to rel ax when serving you
Alexandra Thu, 30 January 2025
Exceptional
Jon Sun, 26 January 2025
Very nice weekend break, at...
Liked: Beautiful hotel in lovely surroundings. Very comfortable rooms and nice bar and relaxation rooms. Very nice cream tea and breakfast the following morning. All the staff were very helpful and attentive, especially Victor who is extremely kind and helpful.
Disliked: I didn't like the dinner menu. Much too limited and very little food at an extortionate price. Even some of the staff said they wouldn't eat in there!We also found all the cereal bowls hadn't been cleaned properly in the dishwasher and got a staff member to replace them at breakfast.
Paul Fri, 24 January 2025
Very good
Richard Sat, 11 January 2025
Exceptional
Richard Sat, 11 January 2025
Exceptional
Sion Wed, 8 January 2025
Amazing facility in Kidderminster which...
Liked: Location and setting
Disliked: Instant coffee in the rooms and lack of EV charging
Su Tue, 7 January 2025
Staying for family gathering. Nice...
Liked: Lovely old building. Huge rooms. Log fires.
Disliked: Too warm. Duvet/bed covering was too heavy. Also kettle was put away every day. Pain to keep getting it out. Plates for breakfast were huge. We were on a table for six. Just not enough room for six plates, side plates, tea, coffee, toast etc.