Brockencote Hall, Kidderminster

A little disappointing

Liked: Hotel public areas were lovely, good choice of breakfast which was very nice.Rooms were spacious as were bathrooms with nice toiletries.
Disliked: We had to move rooms as our shower malfunctioned. The hot water was excessively hot. The alternative room seemed a little tired and they didn?t replace the complimentary fruit and biscuits. Also the day we checked out we were told that the hotel was closing at 12, that day as they don?t operate as hotel on Tues/Weds no advance notice of this!! We had left our friends there whilst we went for an appointment, and they had to make alternative arrangements to get home. NotImpressed.

A last minute decision which...

Liked: The room was exceptional (I think i got lucky with a late booking and the 'corner' room). The bed and the shower were exceptional.
Disliked: Nothing. Everything was extremely comfortable

Exceptional

Relaxing stay that was made...

Liked: A beautiful hotel the hall has been well converted into its current usage as a hotel. The communal rooms are well appointed and our superior bedroom was lovely and well worth the money as was the breakfast which was very tasty!All staff friendly and helpful we will return!!
Disliked: Bottled water at �9 a throw was a bit cheeky!!

excellent attentive staff

Liked: it was immaculately clean and very well furnished and great interiors
Disliked: nothing

Great Place To Stay!

Liked: Sue the receptionist was a star, Bathroom,Bedroom, lovely staff
Disliked: The �15 I was charged for the Birthday balloon for a surprise for my hubby, turned out the price was a surprise for me too