BridgePointe Inn & Suites by BPhotels Council Bluffs Omaha Area

Good place to stay. Very polite employees.

Liked: Clean rooms.
Disliked: None.

I checked in December 12. 2018. I checked out the same day. I was there a couple of hours. Sitting on the bed watching TV a bed bug crawled out from under my sheets. I called management and showed them the bed bug. They said I could get a different room or my money back. I got out of there fast! This was a Days Inn. They usually are nice and clean. Not this one!

I would definitely stay at this hotel again and refer it to friends.

Liked: Great price; staff was very friendly and courteous and very pleased with our room.

Great value, location and breakfast!

Liked: The breakfast was completely adequate for hitting the road. All the usual offerings were delicious! The location was convenient off of I-80. Everything was clean and comfortable. And it smelled great too! Never underestimate the effects of aromatherapy!

Superb

it served our purpose

Liked: the price for our need of a one night stay as we passed through
Disliked: it was fine

Staff was super helpful and...

Liked: A liked it was close to everything but in a not so busy part of town

Very good

Very comfortable

Liked: There seemed to be new flooring, curtains, band paint. Was updated well
Disliked: The toilet was too close to the door but the bathroom was clean and newly painted

Very good

Room not ready, tub floor...

Liked: The room and the bathroom were quite clean.
Disliked: We reserved a king room. When we entered the room it was dirty- towels on the floor, bed unmade. They moved us to a queen/cheaper room and said they’d get back to us about a discount. We agreed to that. We don’t have a king bed at home and I booked this on purpose because it’s a nice treat when traveling. The next day the receptionist said there wouldn’t be a discount or price adjustment. We would need to do that through Booking.com. The motel isn’t as nice as it looks like in the pictures. It looks like they might be doing renovations but the staff or management is not trying very hard. The plastic bathtub floor has a long crack allowing water to flow out, to where I don’t know, but the room felt damp the whole stay. Surely anyone cleaning the tub would see that. There were other small things that just showed a lack of care. No fruit at breakfast. A hanging basket with dead plants hanging over the side right next to the front door. Cheap plastic soap dispensers. No hair dryer. I wouldn’t go back.

Bad

Liked: Nothing
Disliked: Very dirty mold on walls smelled of cigaretts and marijuana horable do not stay in this hotel