Pleasant

Liked: Did not use breakfast option
Disliked: Paying for pool - bit odd

Very poor

Liked: Location was great, and the young man on the night reception was very helpful.
Disliked: The bed was extremely uncomfortable and I woke in pain each morning. The room was dirty the woodwork looked like it hadn't been cleaned in a long time.

Peaceful & Relaxing Break

Liked: The room was quaint, its a old building so did not expect it be elaborate, it has the original decor from the past, it has pretty grounds. I saw cute rabbits, furniture etc were from a era that is historic
Disliked: The bathroom was not great but did not expect it to be amazing. It was value for money. The Spindles Spa needs a upgrade, worn & torn.

More work needed to make...

Liked: Rooms are good good location and garden
Disliked: Bar staff not cheerful kitchen staff good cleaning terrible

Tiring!

Liked: Location was great, beautiful setting.
Disliked: The fire alarm went off 4 times in the space of an hour between 1.30am and 2.30am. There was a red light flashing in the room throughout the night which prevented me from sleeping. Despite asking reception to help, nobody did. People were noisy walking past screaming down the hall way and staff weren’t interested to help prevent this.

Very good

Liked: The recent refurbishments to the rooms and reception areas have brought the hotel back from being a hotel that was tired.
Disliked: The evening meal was always short of dishes which were on the menu but had been snaffled up by the bus tourists who always were on the 6.00pm sitting.

Night out

Liked: Lovely views with nice lawn , very romantic place
Disliked: I ordered a drink i asked for normal drink I got drink with sweeters not nice , I waited 3 hours for my drink to come she didn't come at all so I wasted my drink poured down the sink. I asked for free upgrade answer was no even though they had loads of rooms spare not nice ....

Very good

Beautiful area but guests should...

Liked: The grounds were beautiful & the room was ideal for us.
Disliked: On arrival a receptionist was round the back we waited a few minutes then my husband said hello to be answered with oh for god sake! And a very annoyed blonde lady appeared! We then had a very noisy stay as a wedding/party was on until late. To top this off the fire alarm was set off at 1.50am a couple of times I believe for somebody from somebody vaping.