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Borough Arms Hotel

ee - 0800 031 8416
Borough Arms Hotel, 26 King Street, Newcastle Under Lyme -0800 031 8416
(Map)
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (2192 Ratings)
2.5 miles Victoria Hall Stoke
v8 mins driving
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
You can be assured of a warm welcome impeccable service and the highest degree of comfort at this inn conveniently situated on the outskirts of Newcastle-under-Lyme. The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas with history dating back to 1783. The hotel is a traditional English coaching inn yet has been carefully and subtly refined to offer the comforts and modern standards required by today's visitors. Independently owned and managed the hotel retains many original features and takes great pride in offering a very personal service. As a valued guest you may be confident that your comfort is ensured whether you are staying in one of the 40 centrally heated rooms with private bathrooms visiting for a meal in the restaurant or using the conference and banqueting facilities. You may want to see the online wedding brochure which provides more information about Civil Ceremonies and wedding receptions.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Audible alarm
` Daily disinfection
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Protective screen or physical barriers in appropriate areas
` Room service available

Borough Arms Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Anonymous Fri, 13 June 2025

Pleasant

3.5

Good - 3.5 out of 5

Darren Thu, 12 June 2025

Good

Liked: Home Cooked Breakfast.Own Car Park.Free.
Disliked: Stuck in the Attic room on Top Floor.No lift.Windows in Room very Low.There is a reasonable sized car park but if you get back early hours difficult to find a space..

5

Exceptional - 5.0 out of 5

Blayne Wed, 11 June 2025

Exceptional

4

Very Good - 4.0 out of 5

Ceri Wed, 11 June 2025

Very good

Liked: Very clean. Basic but good for what we needed, close to town, restaurant prices in hotel were a little steep but Wetherspoons and other cheaper options are close by.
Disliked: No hair dryer. But that was my fault for not reading properly.

0.5

Poor - 0.5 out of 5

Mohsin Wed, 11 June 2025

Bad

5

Exceptional - 5.0 out of 5

Karl Tue, 10 June 2025

Exceptional

3.5

Good - 3.5 out of 5

Andrea Mon, 9 June 2025

A pleasant stay in a...

Liked: The hotel has plenty of car parking space. Its staff are all very helpful and pleasant. Our rooms were clean, quiet and comfortable. We enjoyed our evening meal. The hotel is good value for money.

5

Exceptional - 5.0 out of 5

Aboubakar Fri, 6 June 2025

Great hotel five stars

Liked: Quiet and clean hotel. Nice people at the reception and the lady working at the bar. Everybody was nice. . The bed was comfortable. I slept well. No problem at all. I will definitely recommend this hotel to all my friends. I will be back soon. Thank you to all Borough Arms Hotel personnel i met. Five stars.
Disliked: Everything was right on the spot. No issues.

2.5

Fair - 2.5 out of 5

Robert Thu, 5 June 2025

Very friendly staff, & the...

Liked: The facilities are quite dated but they are ok.
Disliked: Nothing really, the bed I was in was not comfortable at all though. I guess you get what you pay for.

1.5

Poor - 1.5 out of 5

Holmes Thu, 5 June 2025

Very dissapointing

Liked: Nothing
Disliked: EverythingVery datedNeeds a complete refurbBedroom had 1970 furniture No toiletries Light cord in bathroom disgusting

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Borough Arms Hotel 26 King Street, Newcastle Under Lyme