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Borough Arms Hotel eee - 0808 164 1025
Borough Arms Hotel, 26 King Street, Newcastle Under Lyme -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (568 Ratings)
1.1 miles from Newcastle Under Lyme centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
You can be assured of a warm welcome impeccable service and the highest degree of comfort. Conveniently situated on the outskirts of Newcastle-under-Lyme. The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest you may be confident that we will do our utmost to ensure your comfort whether you are staying in one of our 40 centrally heated ensuite rooms visiting us for a meal in the restaurant or using our conference and banqueting facilities. You may wish to see our online wedding brochure which provides more information about Civil Ceremonies and wedding receptions.

Check-in time: 13:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Restaurant
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Bridal suite
` Packed lunches
` Heating
` Fax/photocopying
` Allergy-free room
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Children television networks
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized

Borough Arms Hotel Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

4

Very Good - 4 out of 5

Ryan Sun, 14 February 2021

Very good

4

Very Good - 4 out of 5

Spashett Sat, 13 February 2021

Very good

5

Exceptional - 5 out of 5

Maties Fri, 12 February 2021

Exceptional

Liked: The hotel was nice, perfect location in town center, easy access, very friendly staff. Just wished we were there for more than just one night and the weather much nicer, but overall i would recommend ?

4

Very Good - 4 out of 5

Emil Wed, 10 February 2021

Very good

0.5

Poor - 0.5 out of 5

Jamie Sun, 7 February 2021

Wouldn't recommend

Liked: No breakfast served although paid for Had to depart hours earlier than the 11 am stated
Disliked: Person on reception upon arrival was rude No breakfast served also stated included in the price Room phone called at 8am advising I had to be out for 9 rather than 11 stated

3.5

Good - 3.5 out of 5

Sabrina Sun, 31 January 2021

Convinient

Liked: Not far from where I was working
Disliked: Wasn?t very warm until I plugged the plug in heater in

4.5

Wonderful - 4.5 out of 5

Graham Fri, 15 January 2021

Excellent

Liked: Staff are extremely helpful and sociable

4.5

Wonderful - 4.5 out of 5

Peter Thu, 7 January 2021

Superb

3

Pleasant - 3 out of 5

David Mon, 28 December 2020

Pleasant

5

Exceptional - 5 out of 5

Pauline Wed, 16 December 2020

Highly recommended without hesitation. Friendly,...

Liked: We had the most wonderful experience you could ever wish to have. The director Mr Sheikh and all his team were exceptional where nothing was too much trouble. They all went above and beyond their duty to make sure our stay was first class. We had the most attentive, personal, one to one experience you could ever wish for. Their kindness and our well being was uppermost in their service. We stayed in the annexe so my husband did not have to climb stairs, this was secure, safe and suited our needs.
Disliked: There was absolutely nothing we didn't like and in our opinion first class and beyond.

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Borough Arms Hotel 26 King Street, Newcastle Under Lyme