Best Western San Dimas Hotel & Suites Guest Reviews
Write a review
|0.6 miles from San Dimas centre|
Write a review
Jessie Fri, 11 June 2021
By far the best hotel...
Liked: Everything was great! Even the breakfast!
Tony Fri, 11 June 2021
Our stay was okay.
Liked: There was no breakfast.
Disliked: They did not have an elevator. You should specify on your web site so we can be prepared.
Dgomez134 Mon, 7 June 2021
Liked: The friendly staff, clean and great breakfast
Anonymous Sun, 6 June 2021
Liked: Room was nice and clean. No issues at all.
Mary Thu, 3 June 2021
Liked: The hotel courtyard boasted a lovely rose garden and pool area. There was a gym/workout room. Both were closed and unable to be utilized. The location of the hotel was convenient. There were security cameras in the parking lot.
Disliked: I was told by the person checking us in that they were operating with a skeleton crew because the majority of the staff had quit. Evidently, a new owner had purchased the hotel and would be arriving later that week and the crew didn't want to work for them. Our room was located on the ground floor at the back of the hotel, which would have been fine, but our window lock was missing. I asked to be moved to a room closer to the front of the hotel (for safety) but was told that most of the rooms had been disassembled. We stayed only one night and then relocated to an Airbnb. I requested a receipt for what I was charged and a confirmation that I had checked out but was told that they could not provide either. The gym, pool, and patio area were closed. The kitchen was closed. There was no staff available after 10pm.
Jennifer Mon, 31 May 2021
The staff were really friendly,...
Liked: The style , placement , cleanliness
Disliked: The vending machines were out of drinks sadly but it was okay there?s plenty of stores around
Mckenna Thu, 27 May 2021
Liked: Check in was easy. The swing shift staff member was friendly
Bryan Sat, 8 May 2021
Not going back
Liked: Nice clean facility
Disliked: The place was run by security guards, who are completely useless. No internet. Couldn?t fix this because I couldn?t get anyone at the front desk. Couldn?t buy water because the security guards can run the tolls. They wouldn?t allow delivery people in. It is the strangest stay I have had out of 100s of hotels stays.
Jackson Wed, 5 May 2021
P. Fri, 30 April 2021
Liked: Comfort, clean, nice people
Disliked: Breakfast was a grab and go I expected a real breakfast. Could have used a few more wash clothes in the room. Had to use a small towel to shower