Name: Rock Island Inn & Suites Marshalltown
Address: 3303 South Center Street, Marshalltown, IA
Telephone: (888) 420-1655

Rock Island Inn & Suites Marshalltown Guest Reviews

Overall Average Score:

Good (3.65 out of 5)

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I totally recommend to stay...

Liked: It was clean and friendly. Lots of amenities and comfortable beds at a wonderful value! The breakfast was wonderful as well.

You get what you pay...

Liked: Staff was very friendly and helpful.
Disliked: Facility is outdated, there were old bedbug shells found on wall and lamp, not living. No signs of live infestation. Gym equipment was in need of replacement (pieces broke, and not all functions working). There was a bullet hole in one of the doors going from the event hall to the suite location. One of the event monitors looked as if it had been punched.

Exceptional

Liked: We got there a bit before our checking time the staff let us have our room anyway I had just drove 10hrs the staff was very helpful

Very nice accommodations, especially for...

Liked: I didn't have much time for breakfast, but I enjoyed what I had. I REALLY liked that the thermostat was so easy to control! That can be frustrating in hotel/motel accommodations. I also liked the "gift bag" with water bottles and granola bars.

Exceptional

Liked: The room of the indoor pool was heated so the water was warm.The breakfast was good but the container could have been warmer the food was cold

Good

Liked: The property was clean .

Very good

Needs improvement

Liked: Good location. Breakfast was okay.
Disliked: The pool was freezing cold. The fold out bed had dirty sheets with hair all over. It was a very uncomfortable mattress on the foldout bed.

Superb

Liked: Had nice pool .

Passable

Liked: Comfortable bed
Disliked: Some updates, but still very dated. Several small spots on carpet, very low counter in bathroom—I’m only 5’5”, but had to bend down at the counter. Free coffee in the AM would have been nice. Out doors was rough, dead plants in planters, cigarette butts at entrance. Had to call to get someone’s attention at front desk. Very few guests at the hotel.