We stayed because it was close to the Starlight Theatre. Overall, the room was very clean with nice amenities. Would definitely stay again if I am ever in Kansas City.

Great time at the All Star Game.

Liked: Great location - couldn't be closer to the Kauffman Stadium.

the tub was dirty. didn?t...

Liked: breakfast
Disliked: it was hidden. you need signs by the street

The only thing good about...

Liked: The location was excellent for the intended purpose of choosing the hotel, walking distance to to baseball stadium. The hotel was quiet, no loud late night issues.
Disliked: A) pool was closed, we were told 2 completely different reasons why it was closed. Looks pretty bad when the staff isn?t on the same page.B)breakfast the first morning was pretty poor, nearly everything empty. Lots of people waiting around for the food to be refilled.C)breakfast wasn?t even available the second morning because of a ?power outage to the stoves?It would have been nice if the items that didn?t require cooking were put out, like juice/milk, cereal, danishes, fruit. They also had a waffle maker that could have been put to use.D)if breakfast wasn?t available, they could have at least made sure the complimentary coffee in the lobby was full.E) our hotel room was clean and quiet, with the exception of our toliet that continuously ran/filled and was a pain to flush completely.F)the drain the the tub shower didn?t drain while in the shower.G) the hair dryer was malfunctioning.H)the manager left her vehicle parked at the entrance of the hotel all day, making it difficult for other vehicles to get through.

Excellent walking distance to go...

Liked: The location was perfect it is across the street from the KC Sports complexes.Amazing hotel.
Disliked: Our room was a little too cold, then we figured out how to adjust it.

Exceptional

Liked: DeeDee was exceptional!! Thank you!!!

Superb

Average

Liked: Nice staff
Disliked: Restaurant not open for dinners only breakfast in another room. Staff great, but disappointment for amenities.

Very good

Staff was amazing. Seriously. Amazing....

Liked: The staff was amazing! Extremely polite and very willing to help. I can?t say enough positive things about any and all interactions I had with staff. They all deserve a raise!
Disliked: My first room had a broken air conditioning unit and soaking wet floor. Both rooms had the toilet wedged between the sink and toilet and it was very uncomfortable. There were very poorly done repairs and patches which didn?t affect me, but gave a very crappy look. The pool was closed my entire stay. While the location of this hotel was very important, I wouldn?t have chosen it if there was no pool available to use. That was extremely disappointing.

Pleasant