Great hotel booked last minute; reasonably priced; nice pool and free breakfast! Better pool than the Montage in BH.

Liked: Nice, clean rooms.
Disliked: None.

Superb

Disappointing

Liked: location
Disliked: seriously dated and the breakfast experience was like a wild feeding frenzy in a zoo

2 night trip

Liked: Pool, nice room & bathroom
Disliked: Breakfast was too busy and not much choice as things had run out. Noise at night from pool area

Exceptional

Great Staff!

Liked: I like that it?s in a quiet area that is walkable ,the room was spacious and beds were so comfortable.I would also like to take a moment to thank Carlos Morgan, front desk manager who was so helpful and made me feel home away from home , when I arrived too early and was tired, he offered to give me the room that was available to have some rest which was very kind of him, those guys also at the front desk suggested nice tours to take around LA
Disliked: Maybe the breakfast that?s all

It was my happy place....

Liked: I?ve been coming back to this hotel for over 10 years. always the same room. I honestly believed that it?s the best hotel room in town (and I?ve stayed at the best hotels in LA). It?s not the case anymore. The view from the balcony (actually the balcony in general) is still amazing and so is the location and the curb appeal. great flowers on and around the building.
Disliked: I?ve never seen a hotel room this dirty. Somebody lost an artificial nail a while ago that was still in the door rail. Greasy fingerprints on windows. Stains on the carpet (even 3D ones). No maid service at all. Upon checkout they said none of the hotels had housekeeping due to the pandemic. We?re currently staying at the Beverly Hilton and they still clean the rooms. It was obvious but they lied about this. No clean towels before 8am? We collected our trash for our entire stay. They switched out some of the original furniture (from before that are on the photos on here) to cheap ugly ones that don?t match the style of the hotel/room. It?s such a shame, honestly. for the entire 2 years of covid I wanted to come back to my little best western balcony only to find a truly disappointing version of the hotel i loved. ps: our room has cost as much as a suite at beverly hilton. for 500 usd/night we slept in a dirty room with someone?s lost nail in it. The rest of the rooms looked better when I got a chance to glance in walking by. the end of en era for me.

Superb

Pleasant

Liked: Kingsize beds
Disliked: Poor breakfast

Good stay in West Hollywood

Liked: great location, close to the gay areas of West Hollywood (if this is why you are here). Comfortable beds and friendly staff
Disliked: Whilst I appreciate the free breakfast that is part of the room package, the quality is awful. Food quality appeared cheap.The rooms are reasonably well appointment but the decor needs updating. Bathrooms were well appointed