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DoubleTree by Hilton Stoke-on-Trent United Kingdom eeee - 0808 164 1025
DoubleTree by Hilton Stoke-on-Trent United Kingdom, Etruria Hall Festival Way Etruria, Stoke On Trent -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (1080 Ratings)
0.6 miles from Stoke On Trent centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
A modern hotel in the city of Stoke-on-Trent centrally located within the Midlands and close to Alton Towers with excellent motorway road links and rail links to the Northwest.. DoubleTree by Hilton Stoke-on-Trent United Kingdom is located just off of the M6 motorway 5 minutes' drive from the city centre. Alton Towers Resort is 25 minutes' drive from the hotel and other nearby places of interest include World of Wedgwood Trentham Gardens Monkey Forest and Waterworld. Set within the city's Festival Park the hotel has a wide range of facilities including the Leisure Club which has a heated pool sauna hot tub and steam room and an air-conditioned gym.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Packed lunches
` Fax/photocopying
` Wheelchair accessible
` On-site parking
` fitness center
` vending machine
` Balcony/Terrace
` Concierge services
` Family Rooms
` Free Wi-Fi
` Indoor pool
` Massage services
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` smoking allowed

DoubleTree by Hilton Stoke-on-Trent United Kingdom Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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4

Very Good - 4 out of 5

Neelam, Nottingham, visiting Victoria Hall Stoke Sat, 17 December 2016

Amazing value for the quality of my stay. The staff were friendly, the hotel is modern and clean. The bed was so comfortable. The breakfast was great. I had a very restful stay, although the air conditioning unit started to rattle at 5am. Despite this, I would stay again.

Liked: The bed was so comfortable. The breakfast was great.
Disliked: The noisy air conditioning/radiator at 5am.

2

Disappointing - 2 out of 5

Jenny J, Wales Fri, 23 May 2014

Have stayed in Best Western hotels before, but this one did not come up to standard.

Liked: Nice friendly staff - they did try to help resolve things.
Disliked: Cooling system in room did not work. Room temperature was stuck at 26 degrees day and night. On the 3rd floor but you could still smell smoke from people smoking outside.

5

Exceptional - 5 out of 5

Steven J, Great Yarmouth Fri, 29 March 2013

Could not find any faults at all. Staff were friendly; everything we could possibly need in the room was catered for. Would definitely visit again. Thank you.

4.5

Wonderful - 4.5 out of 5

Anonymous Fri, 26 February 2021

Superb

4.5

Wonderful - 4.5 out of 5

Mandy Fri, 5 February 2021

Nice

Liked: Friendly staff. Hotel very clean, neat and tidy. Good location in Stoke.
Disliked: Main light in room or light over table. Breakfast bags could have had a hot option every day. Room service menu could have had a couple more items added. Car park ground not suitable for suitcases and also quite far from main reception.

5

Exceptional - 5 out of 5

Mandy Thu, 4 February 2021

Great service and facilities despite...

Liked: Very friendly staff, pleasant location, Outstanding rooms and services despite the COVID-19 pandemic.
Disliked: Only one complaint, in my room I could hear what can only be described as a generator sound kicking in every 10mins or so. It only lasted a few minutes but it was enough to disturb my sleep through out my stay.

4.5

Wonderful - 4.5 out of 5

Mark Tue, 19 January 2021

Superb

5

Exceptional - 5 out of 5

Alan Tue, 12 January 2021

Exceptional

5

Exceptional - 5 out of 5

Holly Fri, 8 January 2021

Exceptional

4

Very Good - 4 out of 5

Michael Tue, 5 January 2021

Very good

Liked: We came for a funeral in a tier 4 area. Hotel had skeleton staff, only 3 rooms occupied so probably not the best circumstances to supply feedback...
Disliked: Too many questions in your feedback survey!

4

Very Good - 4 out of 5

Jennifer Mon, 28 December 2020

Very good

Liked: The staff did their best under difficult circumstances and they did it with a smile. The room was lovely and the bed was very comfortable.
Disliked: We were travelling during Covid for work so the hotel was cold but they did turn the heating up and put a heater in our room. We were the only people staying. There weren't any food options either but under the circumstances I think we all managed fairly well.

2.5

Fair - 2.5 out of 5

Campbell Sat, 19 December 2020

Passable

Liked: The bed was big and comfortable and shower was spacious and hot.
Disliked: We had to change rooms as there was a terrible smell like from the toilet or gutter. Also the night staff that showed us to the room and help us move, heavily smelt of terrible body ouder. Due to refurbishment and Covid the facilities were not available to use.

4

Very Good - 4 out of 5

Susan Sun, 19 April 2020

Everyone did their best to...

Liked: Everything was starting to close down in the area due to coronavirus but the hotel kept a limited menu on for residents in the evening which was ok. We decided to upgrade our room as we knew that we would be limited in the places we would be able to visit and were offered the honeymoon suite at a reasonable upgraded price from an executive room
Disliked: Pool area quite dated but the hotel is undergoing a complete refurbishment programme which should solve this

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DoubleTree by Hilton Stoke-on-Trent United Kingdom Etruria Hall Festival Way Etruria, Stoke On Trent