Best Western Plus Sparks-Reno Hotel

Exceptional

Met our expectations, other than...

Liked: Customer service, our room were excellent.
Disliked: You market as "pet friendly" well all the dogs not allowed around the property sign state otherwise, seems very unfriendly. Pet owners as a whole use respect, for cleaning up poop. The signs with dogs crossed off, like not allowed seemed offensive to a per owner. Plus no area in the back area to to walk a dog for taking care of business, and you have to find the area in the front of the building. Either be per friendly or don't have pets allowed.

Exceptional

Exceptional

Liked: Everything
Disliked: TV wouldn't function due to an update needed according to the desk

Very good

ok

Liked: Staff in the front desk were really friendly and helpful
Disliked: Breakfast offering was really poor, I had to get breakfast outside the hotel instead which was a real inconvenience as we were in a vb tournament

Exceptional

Exceptional

Okay Hotel in a Weird...

Liked: The hotel itself is quite nice and has a restaurant on site which is good since the location is weird. One side is an industrial tank farm and on the other side you have a truck depot. There is a Mexican restaurant a block away along with a Denny’s but that is all nearby. The bed was comfortable and the room was quiet. Do check the shower situation as we did not get any shampoo, likely an oversight by the housekeeping staff. Also our sink did not drain.