Best Western Plus Mentor-Cleveland Northeast Guest Reviews
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Kathleen Sat, 10 May 2025
Comfortable
Liked: Friendly staff. Nice rooms and decor.
Richard Wed, 7 May 2025
Good
Liked: Super cleanGreat breakfast
David Tue, 6 May 2025
Very good
Johanna Mon, 5 May 2025
Exceptional
Robert Fri, 2 May 2025
I was soured with the...
Liked: We stayed two nights at this hotel and Our bed was not made, I am trying to understand why or if this is standard procedure for guests who stay more than one night. It did not make me happy to climb into a unmade bed for the second night.
Disliked: It is spring here in Mentor and there is a beautiful tree in full bloom just outside our window.
Marla Thu, 1 May 2025
Superb
Liked: Location and friendliness of staff.
Disliked: I could hear TV from room next door.
Scott Thu, 1 May 2025
Superb
Tamara Sat, 26 April 2025
Staff were extremely helpful and...
Liked: Location was perfect easy to get to everything. Rooms were clean and comfortable and hot breakfast every morning was exceptionally great!
Disliked: Nothing
Troyer Sat, 19 April 2025
Superb
Kelly Mon, 14 April 2025
Over-all a pleasant stay with...
Liked: A little on the aged side but very clean and comfortable. The room I had had a separate “living room” (?), fridge, microwave, and sink - I didn’t need any of that since I only stayed one night. However, for someone looking at a longer stay it would be perfect. My only real complaint was the lack of light in the bedroom. There were two bedside lamps but they were turned on/off by touch and never to the level of brightness that would allow one to read. Kind of odd. Over-all it gets my recommendation (just take a headlamp with you if you plan on reading in bed).