Best Western Plus Lackland Hotel & Suites Guest Reviews
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14.0 miles from San Antonio centre |
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Chandra Wed, 17 April 2024
We stay here when seeing...
Rosemary Mon, 15 April 2024
Exceptional
Gomez Mon, 15 April 2024
Exceptional
Jaime Mon, 15 April 2024
Exceptional
Richard Tue, 9 April 2024
Very good
Ferry Sun, 7 April 2024
Everything we needed
Liked: amenities 24 hr coffee spacious room complimentary breakfast. nice pool.
Disliked: access to highway and roads generally were confusing
Dennis Thu, 4 April 2024
superb
Liked: outstanding!
Leslie Thu, 4 April 2024
Poor
Disliked: I had booked a king bed suite and they said they had upgraded me to one with kitchen because they had overbooked however, i was given a defective room because the AC was not working and smelled like burned. In the middle of the night we were downgraded to a king bed no kitchen or suite and only $20 were discounted from my original price. On top of all this, housekeeping wouldn’t come into the room to make the beds or at the very least take out the trash, this had to be requested when i would catch them cleaning the other rooms in the morning. Overall the stay wasn’t too great.
Julianna Wed, 3 April 2024
Lacklin graduation perfect location
Liked: Breakfast was good. I just didn’t like that it was over at 9:30 cleaning this I think bathrooms could need to be paid more attention to.
Disliked: Customer service when I got there to check in she was on her phone. I had to wait a little bit for her to be off her phone or at least put the person on hold. She was on her personal device but other than that everyone else was nice and polite and helpful.
Fernando Mon, 1 April 2024
Very cool
Liked: The breakfast was very good