Best Western Plus Heritage Inn Ontario Rancho Cucamonga

The staff were great. Rooms are big and clean. I would stay at this hotel again.

Disliked: Nothing bad to report.

Liked: We've stayed here before which is why we went back. Clean, friendly staff and offers a great breakfast.
Disliked: We were supposed to have Wi-Fi but didn't. The password supplied didn't work and that was very disappointing. We called the front desk who offered to put us in a different room but when you check in at 10:00pm and just get settled in, the last thing you want to do is move.

Nice and clean with a...

Liked: Very nice
Disliked: Difficult to connect with manager. We left a few clothing articles behind and the staff was AMAZING at retrieving the items. We are still waiting for the manager to connect with us to send them back- he is the only one who is authorized to do so?. Every time I call the staff is so kind and respectful. However, the manager is always out for the day or coming in later

Good

Best location to get anywhere...

Liked: Good location and very. Love the blackout window blinds.
Disliked: It could have been from the leaf blowing and whatnot but only issue was jacuzzi was a little cloudy.

Passable

Disliked: Run down room needs updated

Superb

Exceptional

Nice Place / Area to...

Liked: Set around nice gardens in the area. Good stopover on Route 66 before finishing in Santa Monica.

Superb

Love the location, rooms are...

Liked: Breakfast was excellent
Disliked: Everything was excellent