Best Western Plus Heritage Inn Ontario Rancho Cucamonga

The staff were great. Rooms are big and clean. I would stay at this hotel again.

Disliked: Nothing bad to report.

Liked: We've stayed here before which is why we went back. Clean, friendly staff and offers a great breakfast.
Disliked: We were supposed to have Wi-Fi but didn't. The password supplied didn't work and that was very disappointing. We called the front desk who offered to put us in a different room but when you check in at 10:00pm and just get settled in, the last thing you want to do is move.

Very good

Enjoyable

Liked: Convenient affordable. Breakfast well managed.
Disliked: All was fine.

good experience

Liked: water pressure of the showers, breakfast, soft beds, and handles for the bathroom and showers. Friendly stuff, and peaceful area. Electrical window blinds, very nice.
Disliked: shampoo, conditioner and body wash bottles not squeezable and hard to get the content. I needed to study, and the leather chair is too harsh to stay there for longer time, not expected of a handicap room.

Great hotel excellent place

Liked: Clean and comfortable
Disliked: Room was not what I expected to have. I was given a handicap room.

Exceptional

Great value stay for family...

Liked: Everything was clean. Beds were comfortable. Staff were helpful and pleasant. Breakfast was good, especially for kids, one loved the sausages, another fruit and they all loved the waffles and Nutella.

CUTE

Liked: We’ve stayed here before not a bad spot! Only thing for us was that our tub didn’t drain properly! Otherwise no other complaints

Exceptional

Exceptional