Best Western Plus Capitola By-The-Sea Inn & Suites

It was great

Exceptional

Great Stay

Liked: Friendly staff, very clean, Good breakfast, very comfortable, tub with jets, great parking away from the main street and convenient location for walking to surrounding stores, restaurants, movie theater and shopping center. Really like staying here.
Disliked: Nothing to add

Comfortable, very clean room.

Liked: We really liked the room's big sofa and the small desk with a comfortable office chair! And we loved the huge variety of breakfast items to choose from.
Disliked: The orange juice I got from the dispenser one morning was almost colorless and had practically no taste, so I emptied it out and chose an apple juice instead, which was fine.

Definitely will continue to come...

Liked: I love this place fresh cookies at check in the barista machine is always available and working. Customer service is excellent and hotel is very clean. So much more amenities to choose from. The breakfast is excellent so much more to choose from and large room and a lot of seating I will keep coming back to this best Western for sure . Keep up the great work !!! And there was a microwave in our suite which was a great use to warm up.our left overs .
Disliked: I don't think I had any problems that I need to share This place is way better then the Monterey inn Best Western. I won't stay at the BW Monterey inn They need to upgrade

Great place to stay, close...

Liked: The property was clean and up-to-date. The rooms were very nice, comfortable beds and comfortable bedding.Everyone was very nice and the breakfast was fabulous.
Disliked: I have no complaints about my stay.

Exceptional

Liked: Kent, Kenya, and all the staff were so warm and friendly. I was traveling alone with my 7 year old so we used the pool and it was great. The room was clean and spacious. Everything was wonderful.

Exceptional

Very good

Liked: Breakfast selection, size of bedroom, pool, wonderful staff
Disliked: Thin blanket / covers, noisy AC unit