Best Western Plus Bwi Airport Hotel / Arundel Mills

Liked: Room was very nice, bathroom very clean. Liked the airport shuttle.
Disliked: Breakfast, although free, was not of good quality.

Was above average

Liked: Restaurant next door
Disliked: Not as close to the mall as I thought

Very good

Liked: The room was clean. Beds were good. Pool was clean and kids enjoyed it.
Disliked: The sauna didn't have a water bucket to dump on the rocks to make steam. Once we used our bottle of water, we were good to go.

Come stay here!!

Liked: Very clean and nice professional staff!!
Disliked: Absolutely not a problem! I love it

Exceptional

It was ok

Liked: I liked the fact there was a pool and things were close. At least for what we needed
Disliked: I have no idea what was going on with that breakfast but the 2 days in a row, it tore all of our stomachs up. They should also probably invest in some vents for the bathroom because water damage was very noticeable and pealing on the walls and the ceiling because of it

BW Minus

Liked: Stay: Saturday to Tuesday. We were given a room right next to the elevator, but it was impossible to sleep because of the noise. We were moved to another room. A boys' football team was staying at the hotel from Saturday to Sunday. The pool and the breakfast room on Sunday morning were completely overcrowded. In such high noise levels, you have to eat breakfast standing up or skip it altogether. For two days in a row, the room door wouldn't open because the batch had expired. For two days, we had to intervene so that room service could make the bed and bathroom. On the third day, we were out all day, and at 9 p.m. we realized that room service had "forgotten" our room.

Pleasant

Cockroach in the room

Liked: Good breakfast
Disliked: Cockroach in the room. Mold in the pool. Full parking after 8 pm

Exceptional