Name: Best Western Inn
Address: 900 Lincolnway E, Goshen, IN
Telephone: (888) 420-1676

Best Western Inn Guest Reviews

Overall Average Score:

Good (3.6 out of 5)

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Exceptional

Good

Exceptional

Liked: The gentleman who ran the office was so supernice and accommodated my finances allergies but letting him pick our room.
Disliked: It didn't have great water pressure.

Very disappointing

Liked: Staff were friendly during check-in/out. Beds were fairly comfortable. Location worked for why we were there.
Disliked: Hotel is old. Not kept up very well. Room has an old musty smell. Toilet was absolutely disgusting and tub wasn't much better. Sink looked like it hadn't been cleaned either. Breakfast was decent. Overall, the stay served it's purpose for a place to stay one night and we had our dog so our unfortunately our options were limited. However, there wasn't good place to walk her since there is very little grassy areas. The rooms definitely need to be updated. I would NOT stay there again.

Never Again

Liked: We needed a place we could bring our dog in Goshen, Indiana. This motel for those needs.
Disliked: The facilities are very old. The bed felt like an original bed - you could feel the springs and hear them creaking. The bathroom had lots of mold on the ceiling. The bathroom just wasn’t very clean at all. The room was furnished okay.

Exceptional

This place is great for...

Disliked: Please wait until guests are finished with breakfast to clean. Also post hours for breakfast.

Passable

Liked: It was a clean place to sleep.

New pillows and mopping the...

Liked: The breakfast was good the lobby and everything seem to be very clean
Disliked: The pillows were absolutely atrocious not one person was able to sleep the entire night and everybody woke up with pain in their neck from the pillows. Other than that everything was nice except the floors had not been clean, and God knows how long walking from the shower to the bed, our feet were black and it was gross.