Best Western Hotel 99 Guest Reviews
Write a review
Write a review
Stephen Wed, 27 March 2024
Great value, friendly staff and...
Liked: The breakfast was first class!
Andrew Tue, 19 March 2024
Superb
Nichola Sun, 17 March 2024
Superb
Liked: Well decorated and maintained. Exceptionally helpful and friendly staff. Good location. Excellent value for money.
Liam Wed, 13 March 2024
Trip to see Rovers match
Liked: Friendly welcome convenient parking breakfast cooked to order
Disliked: Bedroom 41 was a bit chilly
James Sun, 10 March 2024
Very good
Liked: Comfort and cleanliness
Disliked: No bar
Mahboob Tue, 5 March 2024
Superb
Liked: Receptionist Rusalam made ALL the difference. Excellent service throughout. Also lady who cooked breakfast accommodated my requests excellently
Disliked: Lift very slow. Otherwise no problems
Caroline Mon, 4 March 2024
Superb we will come back
Liked: Amazing staff who went above and beyond. Excellent room for my husband who is in a wheelchair
Zoe Mon, 4 March 2024
Ok but won’t return
Liked: It was clean , complementary breakfast
Disliked: We were called the afternoon before we were to travel to say our room had been cancelled due to a flood in the room they said they had an alternative hotel about 5 miles away I said I’d had the room booked for ages and there were rooms left when I booked so to cancel someone else we had trains booked and travelling from Newcastle for the football he said he’d get back to us so later that day about 5 pm he rang back and said they had a room when we arrived the day after we got a twin room we booked a double room and they gave us complementary breakfast the hotel wasn’t even full and it cost a fortune because the football was on it was more than 2/3 cheaper the day after talk about stressing me out
Beverley Mon, 26 February 2024
Exceptional
Michael Sat, 17 February 2024
Exceptional
Liked: Hotel was spotless, friendly and helpful staff. Great stay