SureStay Plus by Best Western Covington Guest Reviews
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3.4 miles from Covington centre |
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Rhonda Thu, 18 April 2024
For the price we paid...
Liked: The vicinity to our points of interest. The pool was nice
Disliked: The bed was not good quality sitting on a metal frame felt like I was on a cot for campingThe room was very outdated it had not been thoroughly cleaned because the countertop in the bathroom was nasty with residue from previous peopleWe were excited about the hot breakfast however there was nothing there there around 8 o'clock when we went down to get something they were putting some more out but it was very limited choice not like other Hotel breakfast. So we ended up having to go purchase breakfast at a nearby restaurant when I always take that into account when booking my room that it is included which is a happy but not in this case
Loki72 Mon, 15 April 2024
Will never stay here again!
Liked: There was nothing much to like. The staff was nice.
Disliked: Rooms were dated and old. Bathroom was nasty. Bugs in the room...wood floors and water from bathroom gets under them. Gotta have mold in rooms.
Ebonie Thu, 11 April 2024
Horrific I want my money...
Liked: Nothing
Disliked: I stayed In one of the rooms and I just wanted to let it be known that I am absolutely horrified by the roaches in this place. The pillows are ripped the sheets are ripped. And I couldn’t get my money back from staying here. It’s 1am and I can’t even sleep because I see roaches crawling on the ground.. The lights are THE ONLY good thing about this place. I had to make sure we didn’t take roaches back home with us. It stink. They had dirty towels and shoes hanging on the stair railing getting to the room. This is a Ran down dump. It’s a hotel for roaches not humans. So if you like sleeping with roaches or not sleeping at all book this place! I would give zero stars but they had lights! So I’ll give them 1. And since they did not want to give me my money back I’m writing a review everywhere yelp.com booking.com facebook. This place just might go viral for being so nasty! 0-10 I do not recommend!
Kasey Sun, 24 March 2024
Disappointing
Liked: The mattress was absolutely terrible. Bedding was thin. Pillows were tiny.
Disliked: Bed!!!!
Brianna Sun, 17 March 2024
Passable
Liked: Dirty, smoke smelling room. No elevator. Steep, dangerous staircase. Mold in bathroom along ceiling. Bed creaky, awful pillows. I can handle a pretty rough place but this was just gross. I would have canceled if I could’ve obtained a refund prior to check in. Not at all what I anticipated. Not happy.
Mary Thu, 14 March 2024
Very good
Chynna Fri, 8 March 2024
Very good
Treasure Sun, 3 March 2024
Liked: The second floor
Disliked: I was in room 207 the shower curtain has mold on it you have to hold the drain up for the water to go out the tub they had a stain on the sheets & the blanked had holes in it as if someone was taking a cigarette burning holes in it
Dean Sat, 2 March 2024
Superb
Cailin Wed, 28 February 2024
Good
Disliked: Breakfast was minimal and pretty much had nothing left by 0830