Best Western Casa Grande Inn

Passable

Liked: Free parking and close to freeway
Disliked: Old and dirty carpet. “Free breakfast” was terrible.

Exceptional

Liked: the brekfas was very simple. I think they can do better. The room was very clean.

Exceptional

Great location, lovely little waterfall...

Liked: We've stayed here a number of times over the years and always enjoyed it. The variety of breakfast options was good although the fresh fruit ran out pretty quickly. The beds were comfortable with plenty of plush pillows & just the right weight of bedding, not too warm or too cool. The fireplace with chairs in the lobby is very inviting with coffee & tea offered makes a nice check-in experience.
Disliked: Although it's advertised as "non-smoking" our room smelled strongly of cigarette smoke. In past stays the staff have always been friendly & helpful. This time they were more aloof and disinterested.

Good

Good

Good

Staffs is nice. But the...

Liked: Staffs nice. Room is clean
Disliked: Wall of room is thin, we can hear noise outside the room when people talking and stepping.Bathroom didn’t have hanger. Dining room for breakfast is very tiny. Not too many foods for breakfast.

Staffs nice, wall of room...

Liked: Staffs very nice and room is clean
Disliked: The wall is thin. We can hear people outside talking and stepping. The bathroom didn’t have hanger for hanging clothes when we take shower. The morning breakfast not much food and the room for dining very tiny.