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SureStay Plus Hotel by Best Western Jackson eef - (855) 338-9955
SureStay Plus Hotel by Best Western Jackson, 1936 Highway 45 Byp, Jackson, TN -(855) 338-9955
Area: Jackson
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BOOK ONLINE OR CALL - (855) 338-9955
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (470 Ratings)
5.1 miles from Jackson centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Casey Jones Home & Railroad is 1 mile from this Jackson Tennessee hotel. A seasonal outdoor pool and brown accented rooms with free Wi-Fi are available at the hotel. The Ballpark at Jackson is 5.4 mi away. Cable TV with the HBO movie channel is provided in all rooms at the SureStay Plus Hotel by Best Western Jackson. Each includes a microwave fridge and coffee facilities. A business center with fax and photocopying services is featured at the hotel. A 24-hour reception and free parking is available. A daily hot continental breakfast is offered. SureStay Plus Hotel by Best Western Jackson is located off Interstate 40 at exit 80A and is opposite Hamilton Hills Shopping Center. Union University is 2 miles away.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
B
Airport Shuttle
q
Accessible
Other Amenities
` Free Parking
` Pets Allowed
` Swimming Pool
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Heating
` Fax/photocopying
` WiFi
` Outdoor pool (seasonal)
` outdoor pool
` Designated Smoking Area
` Family Rooms
` Non-smoking Rooms
` Daily Housekeeping
` Business centre
` Free WiFi
` Shallow end
` Pool cover
` Fence around pool
` Smoke alarms
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Parking on site

SureStay Plus Hotel by Best Western Jackson Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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4.5

Wonderful - 4.5 out of 5

Keisha Thu, 18 April 2024

Superb

Liked: Staff was welcome to my needs
Disliked: Didn’t have a room available downstairs but did get accommodated

5

Exceptional - 5.0 out of 5

Leslie Thu, 18 April 2024

Exceptional

1.5

Poor - 1.5 out of 5

Smiley Wed, 17 April 2024

Other than the few issues,...

Liked: Location
Disliked: Extensive wait upon arrival to check in, water wasn’t hot in shower, no easy ice access.

0.5

Poor - 0.5 out of 5

Donna Wed, 17 April 2024

Bad

2

Disappointing - 2.0 out of 5

Kathleen Sat, 13 April 2024

Needs repair

Liked: The front desk staff were great, especially with what they had to work with. Breakfast was adequate.
Disliked: Extremely run down. Bathroom door was falling off the hinges, coffee pot had used pod in it, mold in bathroom. All of which made us question cleanliness.

2.5

Fair - 2.5 out of 5

Katlyn Thu, 11 April 2024

Passable

Liked: the check in and check out process was smooth. The location was fine, nothing sketchy.
Disliked: The room floor was sticky and sinking in, in the middle of the room, and the nonsmoking room smelled like mildew.

5

Exceptional - 5.0 out of 5

Jacquelyn Wed, 10 April 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Kengo Mon, 8 April 2024

A few hiccups that were...

Liked: Great breakfast. Staff went far above and beyond their calls of duty to make our stay most enjoyable.
Disliked: I needed a handicapped room and I reserved one. When we got to the hotel, there had been a mix up and they had already rented the only handicapped room they had. The staff then got together, fixed us up in a room with a walk in shower and we made it fine.

4

Very Good - 4.0 out of 5

Angela Tue, 2 April 2024

Good stay for travellers.

Liked: We booked from our car on the highway and everything was fine when we got there. It was a rainy Friday night in early March. The room was very clean. The bed was comfortable and there was hot water in the shower. We were travelling with or year old puppy and were on the second floor. The hotel was really clean and the TV worked well.
Disliked: The area around was not that great for dog walking but it was rainy so we did not want to stay out that long.

1.5

Poor - 1.5 out of 5

Edwards Tue, 2 April 2024

Nice staff but housekeeping needs...

Liked: Staff is always friendly here
Disliked: We got a room with 2 beds.....my son pulled the covers back on his bed and there was 2 blood spots on the sheet!!!!!! Whoever made that bed had to have seen it, it was not some small stain, it was about the size of a nickel in 2 different spots. It was after 9pm and we were exhausted so he just slept in the bed with me.

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SureStay Plus Hotel by Best Western Jackson 1936 Highway 45 Byp, Jackson, TN