Best Western Albany Airport Inn Guest Reviews
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|10.8 miles from Albany centre|
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Alex Thu, 6 December 2018
We had a great time,...
Liked: Enjoyed the breakfast
Disliked: We needed a room that slept 2 adults and 4 kids. The room description said it sleeps 2 adults and 6 kids. The room had 2 queen size beds. We made it work and the 6 of us snuggled up and got cozy.
Marche Wed, 5 December 2018
Liked: Nothing. The service was terrible
Disliked: they charge your card and also put a hold on your card so they charged my card twice and the manager told me ?there?s nothing I can do about it?
Anonymous Wed, 5 December 2018
Clean convenient to airport will...
Liked: My husband left medication in the refrigerator and they called us right away, very considerate, would stay again.
Shanika Sun, 2 December 2018
Disliked: It was so hard to enjoy my stay, with the hotel charging me 3 times for my room and I was only staying there for 1 night
Carol Sun, 2 December 2018
Liked: Comfortable and easy to get to.
Disliked: No breakfast
Carol Fri, 30 November 2018
Mark Fri, 30 November 2018
Good experience - would definietly...
Liked: Clean, convenient to airport and friendly staff
Julia Fri, 30 November 2018
Liked: Working on this hotel
Pool ceiling dripping as I swam and no heat in pool room. Freezing w water all over floor from ceiling leaks
Disliked: Pool and second night increased charge Room door stuck on rug
Anonymous Wed, 28 November 2018
I would not stay at...
Liked: The coffee was good and our linen was clean. The beds were not the best but clean. A few of the room staff were friendly. My fridge was not working and it took them 3 days to fix the problem. They offered us a different room that we needed to move all of our things into instead. The inconvenience to us wasn?t worth it so we kept our refrigerated items in our vehicle. Fresh
Disliked: Managers were abrupt and short with customers. one of them charged my account 2 times and my husbands account once for the entire stay after she said she wouldn?t. The pool wasn?t very clean and could be warmer. On thanksgiving day the breakfast was cold bagel breakfast sandwich that we had to heat up in a microwave which they provided. I would not stay at this best western in the future.
Jonathan Mon, 26 November 2018
Excellent, excellent value for the...
Liked: You get exactly what you pay for, which is a great thing. For the price, this place was beyond my expectations.
Disliked: There was nothing we did not like for the price. The rooms are a little outdated, but for the price paid, my expectations were more than met.