Surestay Plus Hotel By Best Western Reno Airport Guest Reviews
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|4.0 miles from Reno centre|
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John, Laughlin, NV, visiting Reno Stead Airport Wed, 17 September 2014
Made on-line rservations; put us in a beautiful suite. Great food and hospitality; would stay at this hotel again; 5 star in every respect.
Liked: Reno air races weekend.
Norma Sun, 23 September 2018
Carolyn Sun, 23 September 2018
Disliked: The check in was slow due to failure of an employee to come to work. The only one checking in was talking too much and taking too much time to take care of the 10+ people in line
Anonymous Sun, 23 September 2018
Martin Sat, 22 September 2018
Edgar Fri, 21 September 2018
Liked: The room was great except i paid for a king suite with spa bath and there was no spa bath.everything else was great,lobby,bar,restaruant,reception,
Disliked: I paid for a king suite with spa bath and there was no spa bath.my itinerary stated check in at 2 check out at 12 and in actuality check in was 3 and check out at 11.
Lynne Fri, 21 September 2018
Liked: Fridge and microwave in the room. Young woman at front desk was very personable and helpful.
Disliked: Bathrooms need attention and maintenance.
Juan Fri, 21 September 2018
Disliked: When I booked the room it said it would be a Hiatt or a Marriott, this was not close to it. The restaurant staff was incompetent, waited for over an hour to be seated for breakfast when the restaurant was half way empty.
Joe Fri, 21 September 2018
Liked: Pet friendly with a pet bed and dog treats waiting. Room service prices were very reasonable.
Don Fri, 21 September 2018
Liked: The room was clean and well furnished. However, the toilet water wall valve connection was leaking. It was close to the Airport and the staff were all very friendly.
Disliked: Toilet wall water valve dripped and caused the floor to have a amount of water on the floor in the channels of the tile grouting.
Henry Fri, 21 September 2018