Berjaya Eden Park London Hotel Guest Reviews
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Write a review
Lauren Fri, 4 July 2025
Great location, poor hotel, staff...
Disliked: Do not trust the hotel staff!! Tried to get us to pay £20 surcharge as *company policy* but could only pay cash in hand or to their direct PayPal
Anonymous Fri, 4 July 2025
Disappointing
Stanley Fri, 4 July 2025
Well, definitely will ask extra...
Liked: Location
Disliked: Everything else, including how the property is advertised, is misleading, and booking.com needs to pay more attention to the quality statement it promotes on behalf of the hotels. I'm very disappointed.
Audrey Fri, 4 July 2025
No frills hotel in decent...
Liked: Location is good. Rooms were mostly renovated and modern though very small.
Disliked: Lifts broke down for the days we were there. We walked up 5 flights of stairs! Hotel carpets in hall ways looked old and dirty.
Anonymous Thu, 3 July 2025
Very good
Melanie Mon, 30 June 2025
Needs better ventilation
Liked: It was comfortable and good location
Disliked: The air con unit did not work and the window did not open. In the middle of a heatwave this was not great
Anonymous Mon, 30 June 2025
Brilliant
Liked: The room was lovely and the A/C was brilliant, reception staff were friendly and would definitely stay here again
Disliked: The lift was small could only fit 2 people at a time and was slow but that was the only thing was a negative about this hotel
Hannah Mon, 30 June 2025
Exceptional
Kevin Mon, 30 June 2025
Very good
Graham Mon, 30 June 2025
Berjaya Eden Park London Hotel,...
Liked: Nothing went well.
Disliked: My Daughter treated me to a London trip for my retirement, Zack Bryan Hyde Park, we had Berjaya Eden Park booked via Booking .com, we arrived at the Hotel, booked in and paid a £50 damages Deposit and then off to the Concert, later when we returned to the Hotel we were told there was no room available even though we were already booked in !!. We phoned Booking .com at 1.30am and they confirmed the was no room, they said try to find another Hotel nearby at similar cost, nothing was available anywhere near, we ended up going home on a Coach arriving home at 5.30 am, we should have been given a room at any price, I don’t appreciate walking around London in the early hours, the Hotel let us down and Booking .com really let us down if you can’t rely on a confirmed booking what’s the point.