Berjaya Eden Park London Hotel Guest Reviews
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Write a review
Gary Fri, 11 July 2025
Bad
Liked: The location
Disliked: Upon arrival we were asked for a £50 deposit for room damage. This has not been returned to me and despite repeated attempts via phone and email the issue remains unresolved
Anonymous Thu, 10 July 2025
Disappointing
Liked: location
Disliked: dirty things in room, no AC, no potable water, Safe was broken, foul smell in room
Katrine Tue, 8 July 2025
Superb
Lauren Fri, 4 July 2025
Great location, poor hotel, staff...
Disliked: Do not trust the hotel staff!! Tried to get us to pay £20 surcharge as *company policy* but could only pay cash in hand or to their direct PayPal
Anonymous Fri, 4 July 2025
Disappointing
Stanley Fri, 4 July 2025
Well, definitely will ask extra...
Liked: Location
Disliked: Everything else, including how the property is advertised, is misleading, and booking.com needs to pay more attention to the quality statement it promotes on behalf of the hotels. I'm very disappointed.
Audrey Fri, 4 July 2025
No frills hotel in decent...
Liked: Location is good. Rooms were mostly renovated and modern though very small.
Disliked: Lifts broke down for the days we were there. We walked up 5 flights of stairs! Hotel carpets in hall ways looked old and dirty.
Anonymous Thu, 3 July 2025
Very good
Melanie Mon, 30 June 2025
Needs better ventilation
Liked: It was comfortable and good location
Disliked: The air con unit did not work and the window did not open. In the middle of a heatwave this was not great
Anonymous Mon, 30 June 2025
Brilliant
Liked: The room was lovely and the A/C was brilliant, reception staff were friendly and would definitely stay here again
Disliked: The lift was small could only fit 2 people at a time and was slow but that was the only thing was a negative about this hotel