Berjaya Eden Park London Hotel Guest Reviews
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Anddy Fri, 13 June 2025
Exceptional
Ksenia Thu, 12 June 2025
Poor
Liked: Location
Disliked: Room, it is not a 3-star hotel. The room was very small, old, dirty . Breakfast is terrible.
Alif Sun, 8 June 2025
A decent stay in a...
Liked: The hotel has a charming traditional exterior and is located in a quiet yet central area of London, making it easy to explore the city. The check-in process was smooth and the front desk staff were friendly. I also appreciated the complimentary breakfast and the strong Wi-Fi connection.
Disliked: The room was quite small and the furnishings were dated. The mattress was a bit firm and the bathroom could use some maintenance, especially the shower water pressure. Soundproofing was minimal, so noise from the corridor could be heard clearly.
Sabariah Sun, 8 June 2025
I liked the stay because...
Liked: The location is very near the tube stations, restaurants and grocery stores. And also lots of halal restaurants. The staff is always very helpful regarding our bookings and with our luggage. Kudos to them.
Disliked: Outside the suite that we stayed was a fishy smell. I informed the staff about it and I think they cleaned it. Next day I smelt it again.
Helena Sun, 8 June 2025
Not happy at all with...
Liked: Only location
Disliked: We were given a very very small 'premium' room with no aircon and fan!!! Room was hot and stuffy and worst of all, I WAS TOLD I was allocated wrongly as I BOOKED for a CLASSIC room. I had to pay upfront another 50 Stirling pounds to get an upgrade to 'premium' room which is not much better. I heard few other tourists complaints about paying extra for upgrade upon arrival! Very OLD hotel and with NO ramp but only stairs for heavy luggages and no assistant to help to get to reception desk. This is a very bad experience for my London stay.
Yvonne Fri, 6 June 2025
Good
Aimee Sun, 1 June 2025
Very good
Anonymous Wed, 28 May 2025
Exceptional
Jason Wed, 28 May 2025
Pleasant
Ozcan Sun, 25 May 2025
Pleasant