Baymont by Wyndham Des Moines North Guest Reviews
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7.9 miles from Des Moines centre |
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Lori R, Macon Mon, 18 August 2014
Not a bad experience. I would stay there again for that price. Did not feel uncomfortable. Shuttle service would have been nice.
Liked: Beds were so comfortable.
Disliked: Needs updated; not in a great part of town.
Sarah Sat, 26 March 2011
I would never recommend this hotel too anybody!! We booked the Baymont on NE 14th St. When we walked in it smelled like a nursing home it was soo small and nothing like the pictues. There were linens laying around. To get to our room we had to drive around back to another building our room looked like it was from the 70s or something and was soo small the ceiling was only a cpl inches from our head there was barely any lighting at all. I didn't even feel safe to set down it was such a gross place for safe for my well being at that. I would never recommend this place to anybody at all!!
Disliked: This hotel was absolutely terrible!!
Peggy Tue, 7 May 2024
Not worth the money.
Liked: The shower was nice and hot. The front staff worker, Johnathan was very kind.
Disliked: Room looked like it hadn’t been vacuumed. There was an earring back under the desk as well as looked like chipped paint beside the bed closest to the bathroom. The toilet have a “sanitized” seal on it. It obviously hadn’t been cleaned. There was a ring in the toilet, as well as BM smears. The battery must have been going dead in the smoke detector, it was chirping at 1AM.
Kim Wed, 1 May 2024
Will not stay there again...
Liked: The property was not clean. Did not feel safe,
Disliked: Everything…. We were given 2 towels for 4 people. It was a cash only payment, the room was DIRTY, the walls were not clean the shower floor was dirty..
Michaela Thu, 25 April 2024
Horrible. Staff was no help,...
Disliked: Windows were broke, garbage can was disgusting and filled with water, holes in walls, dirty.
Verified Hotel Guest Sun, 21 April 2024
Liked: HORRIBLE, rooms where a mess, writing on our bathroom mirror in first room, mold, second room faucet wouldn't stop leaking ,mold all over bathroom doorframe, broken dresser, remote had no back,
Disliked: did NOT like the managers excuse for why he would not refund us after we left withing 10min of being there, claims since my spouse used the toilet (after we just traveled!) That it was used so he would not refund, even after all the horrible conditions!
Carrie Sun, 14 April 2024
Never got to stay! We...
Liked: Nothing
Disliked: Horrible customer service! Got there at 6:30 to check in and was told they are only taking cash payments. We didn’t have enough cash to cover though, so I asked what our options were? Was told she would cancel the room with no charge…. But we needed a room!
Jonathan Fri, 12 April 2024
Liked: I didn't like anything about it. This place was drastically over-rated. At least I didn't catch bed bugs.
Disliked: Where do I start?! The toilet was dirty (yes, feces). No trash can. Most of the lights didn't work. Breakfast sucked. Hallways and common areas were horrendous. Dirty and beat-up. This place was definitely NOT a 2.5-star hotel... more like 1.5.
Tracie Wed, 10 April 2024
Interesting but we did alright...
Liked: Quiet and beds were niceAC and Heat workedRefrigerator workedIron and ironing board workedWater pressure was good
Disliked: 1st told us they didn't have our reserved room we reserved the 2 queen sized beds and got 2 bdl or fulls. No WIFI-2 barsStaff members came to our door about 1 later and asked us how we got in the room and did we sign paper work for it.Cleanliness, bedcovers were dirty, fitness center closed, ice machine broken, no hot tub, no breakfast our first morning, half a roll of toliet paper, hair dryer didn't work, TV remote was broken, no towels (1 hand towel for 4 people) we were told that they didn't have any and we would have to wait. We went to the store and bought cleaning supplies, 4 bath towels, shampoo, toilet paper. Light between bed switch needs replaced and the outlet by the window has something broken off inside it. The beautiful stair case needs vacuumed and windows need finished cleaning.
Holzerland Mon, 8 April 2024
It was a terrible experience...
Liked: The room we booked was one with 2 queen beds. When we arrived the desk clerk said that wasn't available. He said the rooms are first come first serve. We would have never booked at this property if we knew. The only room they had was a king bed. We had 3 people. It was late so we took the room. When we went to our room the room's door was smashed and it looked like someone had tried to break into it. It would not shut unless the deadbolt was engaged. The overhead light was strobing and needed to be unscrewed. The smoke alarm was beeping and there were no towels or trash can in the room. My husband went down to the front desk to ask for towels and the desk clerk said they had no clean towels available. He said he could go to an empty room and get some, they never arrived. We canceled our booking for the 2nd night. Worst hotel room we've experienced.
Disliked: It was a terrible experience with bad customer service, a horrible room, and we didn't get the room we booked.
Theodore Sat, 6 April 2024
If you need a place...
Liked: Location
Disliked: Broken Door, no batteries in the remote, couldn’t get ahold of the staff.
Stephanie Wed, 3 April 2024
A nasty place to stay...
Liked: Nothing! Of o could.gove ot a negative 12 I would.
Disliked: The entire place was filthy. The fridge and microwave was horrible. There was no breakfast as advertised and the floor and serving trays were food was supposed to be was extremely filthy.