Bayfront Inn 5th Avenue, Naples

Superb

Liked: Decent place with good location and pool area.

Good

Exceptional

Disappointing

Liked: The bar was amazing with good music and cocktails and the coconut shrimp was perfect.Bathroom shower was spacious.
Disliked: We told the hotel that we were coming for a special occasion, and we were put on the worst floor of the hotel. Yes, the hotel was going through renovations, but the hallway had debris, broken wall, dust, damp and a strong smell of paint and damp. The worst was that we were welcomed to a room that smelt just as awful as the hallway on the 3rd floor and had damp on the walls.The room was changed swiftly to a room on a different floor of the hotel that was not going through renovations and we were told that the work on this floor had been finished. The room was slightly better however, the room still smelled and we still had to deal with the AC which did not work and so we had to wait for a technician to sort it. The thing is, the AC was incredibly noisy and old and did not reach a cool enough temperature. We woke up several times throughout the night because of the noise and had to eventually turn it off and were left extremely hot.We also noticed that the room was dusty and there were hairs in the bathroom when we came in.We noticed cockroaches in the room and told reception on which they said they would reimburse us for our stay, but then said that we would have to come back to get a discount which of course we are not going to do after having such a bad experience for what was supposed to be a surprise. The hotel should have taken accountability in making sure that guests are not exposed to the construction site and to make sure rooms are throughly checked for cleanliness and bad smells before assigning them to guests. The Jacuzzi was also extremely dirty, could not even dip our feet in, but the pool looked nice and changed colours. Not only that but a humidifer and some type of diffuser could be put in rooms because honestly, both rooms smelt bad. Overall, not happy and extremely not happy that the hotel is not going to do anything about this.

Great location, free parking, excellent...

Liked: Location, free parking, beautiful restaurant overlooking marina, walkable to fifth avenue shops / restaurants but not paying fifth ave prices for accommodation
Disliked: Nothing