Arriva Hotel

The hotel is conveniently situated within easy walking distance of Kings Cross Station, and many different options for eating out. Our room was small but comfortable, with a new ensuite; very clean and quiet, being at the back of the building. I would not hesitate to return to Arriva Hotel.

Value for money given the location.

Liked: Very comfortable bed, very clean, new looking bathroom with great shower
Disliked: Tiny room, very thin walls - could hear the person next door snoring and a lot of noise from the corridor

Had a great stay

Liked: Very clean. Great staff
Disliked: For the price it’s a basic hotel. Though I guess you’re paying for the location.

Exceptional

Superb

Bad

Liked: Leaving
Disliked: Terrible customer service

Poor

Liked: The TV was big.
Disliked: The allocated room (93) was advertised as a double. However, it can only be classed as a single. The room is very small and although it had a small double bed in it there was no way to walk around it. One side was a hand space away from the window wall and the foot of the bed was one hand space away from the wall. It was very hot in the room and the fan did not cool the room down enough. The shower was very feeble.

Good

Pleasant

Liked: Location to Kings Cross StationComfy bed
Disliked: Very small room. OK for the 1 nightBathroom not 100% clean

Very good

Liked: The location is great, very close to the metro station, you can go everywhere by metro. The room was a little small but very clean, it was cleaned every day, we were satisfied.
Disliked: The only downside is that it's small

Poor

Liked: Location
Disliked: No air conBeds and pillows are very poor qualityNot good value for moneyOnly staff interaction was at check-in - not helpful when asked basic information.